Senior Product Designer Jobs

About TRADER

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada.

AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace.

With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK.

Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Visit tradercorporation.com to learn more.

Intro to The Team

We're looking for an experienced Senior Product Designer to join the Retail Operations team with AutoSync. The Retail Operations team is on a mission to build product experiences that enable efficiencies in dealer operations. You will be directly involved in and responsible for crafting experiences that bring together the many aspects of the car transaction journey, including pricing, trade-in valuations, accessories, protection plans, deposits, credit application, document uploads, and delivery.

The Retail Operations team works hand-in-hand with our Consumer Operations team. Together, our vision is to create an omni-channel platform for dealers and consumers to manage transactions end-to-end, in one place. We measure success in terms of transaction close rates, transaction closing velocity, and transaction value.

What You’ll Do

• Collaborate cross-functionally with your delivery team (Product, Engineering, Delivery) to take new features from ideation, to prototyping, to user testing, to launch
• Design user-centered experiences across our omni-channel customer touchpoints, with the purpose of increasing consumer conversion (i.e. number of transactions closed)
• Explore divergent concepts to solve dealer pain points while understanding how to scope the solution to build iteratively towards your vision
• Own end-to-end product design for a key area of the AutoSync dealer journey that bridges the digital and physical car shopping experience
• Participate in or lead feedback and ideation sessions where you’ll seek out specific feedback on your designs, design frameworks, our products, and the company in general
• Evangelize best design practices and the dealer’s perspective by leveraging qualitative and quantitative data

What We’re Looking For

• A portfolio that demonstrates strong visual and interaction design sense, with a focus on delivering consumer and business outcomes
• Ability to communicate a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
• Self-starter attitude, comfortable maintaining multiple tasks and shifting business needs
• 5+ years of end-to-end design experience, from research and problem discovery through to detailed interaction, visual design, and delivery
• Prior experience leading design for complex use cases in cross-functional teams (Bonus: Experience working in automotive and/or Saas enterprise software products)

What’s In It For You

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

Fitness and wellness

We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

Benefits from Day 1

• Regular internal training programs
• In addition to in-house training, we provide an annual lifestyle allowance of $1500 so you can grow your skills
• Employee and Family Assistance program
• Conferences & training budget
• Gym discounts
• Weekly virtual wellness events
• Local in-office free gyms

Financial planning

Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

Competitive salary

• Annual bonus structure
• 3% CPP matching