Second Cook Jobs

City Experiences is seeking a Second Cook for our City Cruises operation in Toronto.

• Please note this is a seasonal/contract position until December 31, 2023*

About You
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About The Opportunity
The Second Cook is responsible for preparing and assisting in producing food items, a la carte, buffets, banquets, etc. to specified requirements set by the Head Chef and Food & Beverage department. The Second Cook is flexible; open-minded and willing to assist in food production as part of the kitchen (galley) operation at any time.
Crew Benefits

• Complimentary Uniforms
• Crew Events
• New Retention Bonus - up to $500.00!
• Crew Recognition Program
• Global and Local Cruise Discounts
• Paid Training
• Crew Referral Program - up to $200.00 per referral
• Competitive Wage
• Staff Meals

Essential Duties & Responsibilities

• Heat, taste and adjust seasoning of and serve staff food as required.
• Be prepared to begin work at scheduled time.
• Responsible for maintenance and cleaning in the respective sections.
• Complete adherence to board of health regulations and food safety.
• Maintain compliance with the company grooming and uniform standards.
• Assist in controlling food costs by using up leftover food and following procedures for storage and rotation.
• Maintain a clean and safe workstation, wiping work surfaces and cleaning equipment.
• Ensure that all mise-en-place required is up to date prior to days off.
• Active participation in requisitioning, receiving and storage of products and mise-en-place. Inquiring about unknown products/production.
• Be aware of the tasks of the First Cook whereby information and experience can be absorbed strongly with experience which will aid in promotion.
• Participates in all kitchen activities to the agreed standards and to the complete satisfaction of the passengers.
• Assist as needed in all mandated inventories and orders.
• Operates the station, serving and preparing products according to specifications or delegations, in an organized and cleanly kept work fashion as directed by the Head Chef or his designate.
• Communicate through supervisors, deficiencies or discrepancies including but not limited to equipment, repairs, shortages, spoilage, wasted product, people, hotel and departmental variations.
• To refine and expand their culinary knowledge and skills by applying themselves to gain experience from all stations.
• Participate in pre-shift and post-shift line meetings.
• Prepare banquet food in accordance with standards of quality, quantity, taste and presentation.
• Prepare and store soups.
• Be aware of food quality, rotation, storage, utilization, stock levels, and product consistency.
• Prioritizes quality, production and completion of duties.
• Clean, peel, cut and cook a variety of meats, fish, vegetables and starches.
• Be pro-actively upgrading professional skills by questioning, inquiring and involvement in the operation.
• Other duties as assigned by the manager or supervisor on duty.
• Responsible for the Food Preparation, Food Service and Cleaning Procedures for the menu items, tasks and equipment section assigned to them.
• Maintain awareness of product specifications to create a secondary quality checkpoint as stocks are put away.
• Carry out production as delegated.
• Encouraged to give input for improvements in raw material, menus, cost savings and equipment.
• Ensure that all plating and buffets are well presented.
• Assures that all food requests are executed to the fullest satisfaction of the passenger in accordance with the Company's policies and in a timely fashion.
• Clean an assigned refrigerator, wiping down shelves and mopping the floor.
• Communicate with other departments to plan production and coordinate activities.
• Develop personal culinary style within the specifications of the Company and its standards.
• Ensure that all Galley departments are always in full compliance with all company, Public Health, and Transport Canada rules and regulations at all times.
• Accepts training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members.
• Participate and ensure participation in all Transport Canada mandated drills and emergency procedures as directed.
• Is aware of all fire, safety and emergency procedures.
• Food is not to be issued without the proper bills, requisition, banquet contracts or authorization by management.

Requirements & Qualifications

• OS.S.D. or equivalent as recognized by the Ministry of Education.
• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection).
• Minimum two (2) years’ kitchen experience required.
• Will be required to be available for work on weekends, evenings, and all major holidays.
• Must possess a service orientation – actively looking for ways to help others.
• The nature of the work may be strenuous, and the work environment may be warm.
• Will be closely supervised; must be able to take direction.
• Will work for extended periods without sitting.
• Energetic and enthusiastic personality essential.
• Hospitality or Culinary degree considered an asset.
• Food Handler’s Certificate.
• Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.
• Ability to reach, bend, stoop, wipe, push, pull, move and/or lift. Ability to safely move up to 40lbs (18 kgs).
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.

About Us
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.