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Sales Engineer - Cloud Software
Company | Lenovo |
Address | Markham, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting |
Expires | 2023-07-04 |
Posted at | 11 months ago |
Description And Requirements
- Troubleshoot faulty systems and software and develop plans to resolve issues
- Implement Demos, Proofs-of-Concept(PoC)/Proof of Value(PoV) at the customer, partner locations, or virtually as needed.
- Provide pre-sales technical assistance as well as product training to sales teams on Lenovo’s software product offerings, including End User Computing(EUC) solutions like IGEL, Windows AVD, VMWare Horizon, Citrix, etc.
- Train, certify, and support partner technical engineers on Lenovo Software solutions
- Support the GTM motion for the region and execute on sales pipeline on a quarterly/yearly basis
- Engage directly with sales teams, channels partners, customers and prospects to understand requirements and existing architecture; develop implementation plans to support those findings
- Architect and implement Lenovo Software solutions using IGEL’s reference architecture and best practices for Lenovo’s enterprise customers
- Work closely with partners and customers to provide excellent customer service
- Collaborate with teams from Sales, Channels Partners, Technology Partners, Development, Product Management, Customer Support, Services, Marketing, and Leadership.
- Technical skills with a good understanding of Linux OS, IGEL OS, Virtualization TCP/IP, DNS, Firewalls, software deployment, and web technologies.
- Experience in supporting GTM motions and executing on sales pipeline on a quarterly/yearly basis
- 5-10 years of proven, customer-facing experience in sales, technical support, or customer success
- 5+ years of experience with thin clients, IGEL OS or another Thin client OS, Remote Desktop Services, Azure Virtual Desktop, AWS, Citrix, and VMware Horizon environments will be a plus.
- Experience presenting and demonstrating software solutions to all levels of customers
- BA/BS or commensurate experience
- Excellent professional verbal and written communication skills (English)
- Self-directed with enthusiasm for problem-solving and a sense of urgency
- A passion for helping end users use technology to create better learning environments
- Ability to learn new technologies and incorporate them into customer solutions
- Excellent solution architect and technical troubleshooting skills
- 5-10 years of end-user computing solutions sales experience preferred
- This position is remote, but may require up to 20% travel
- Canada - Ontario - Markham
- Canada
- Canada - Ontario - Markham
- Canada - Ontario - Markham , * Canada - Ontario - Markham
- Canada - Ontario
-
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