Sales Administrator Jobs

inMusic is a family of leading music technology and consumer electronic brands. We live and breathe music. We incorporate and build upon the latest engineering, design, and technology in the DJ, Music Production, Pro Audio, Musical Instrument, and Consumer Electronics industries. Some of our leading brands are: Akai Professional, Alesis, Alto Professional, Denon DJ, Denon Professional, ION Audio, Marantz Professional, M-Audio, MixMeister, Rane, Numark and Sonivox.

If you want to join one of the most dynamic and creative industries and be part of a company committed to innovation with a shared sense of purpose of bringing music to people, then we want to speak with you.

We are hiring a Sales Administrator for our Canadian sales office, reporting to the Director of Sales and Marketing for inMusic Canada. In this supportive role, you will be ensuring order management from point of sale to the delivery of our products to our customers. You will coordinate closely with individuals in Sales to verify and process incoming sales orders. You'll also be supporting cross-functional internal and external teams by providing daily updates on credit, order status, product availability, and non-technical sales support.

Some of your daily responsibilities include:

• Processing incoming sales orders into SAGE
• Coordinating with Sales Managers on the allocation of available stock, notifying internal teams of low inventory and replenishment dates
• Verifying sales orders and customer information for completeness and accuracy
• Supporting cross-functional internal and external teams by providing daily sales order support, including stock availability, order status, credit clearance confirmation, fulfillment confirmation, and non-technical after-sales support
• Delivering customer service via telephone, email, and other channels to support B2B and B2C customers
• Supporting the credit department in qualifying order release to warehouse

Requirements

What we're looking for:

• An entrepreneurial professional who is comfortable working independently and with cross-functional teams
• Experience in order management: 2+ years' experience required
• Working knowledge of ERP Systems (SAGE or SAP preferred) and skills in Business Analytics tools such as PowerBI
• Technical skills in the Microsoft Office Suite, especially advanced Excel, Word, Outlook, and Sharepoint
• A strong communicator with written and verbal fluency in French and English

Benefits

inMusic Canada offers an excellent Total Rewards package that includes company paid holidays, generous vacation time, additional medical coverage, company paid life insurance for employees & dependents, and employee discounts on inMusic products.

inMusic celebrates diversity. We are an equal opportunity employer, recognizing that future success in a highly competitive marketplace depends on our employees and their development.

All applicants will receive equal consideration for employment at inMusic and we encourage everyone to apply – regardless of color, race, nationality, ethnic or national origin, gender identity, sexual orientation, age, marital status, religion or belief or disability, or any other characteristic protected by law.