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Room Attendant (Full-Time) Jobs
Company | Accor- North & Central America |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-05-31 |
Posted at | 1 year ago |
Company Description
- Consistently offer welcoming, friendly and warm service to external and internal guests.
- Supporting company and hotel policies and procedures including the promoting and participation in EES, Health and Safety, and Voice of Guest initiatives
- Report any maintenance needs required in guest rooms, service areas and public spaces
- Clean and sanitize all assigned guestrooms and public spaces including: dusting, making beds, soiled linen/garbage removal from rooms, vacuuming, bathroom cleaning and disinfecting, cleaning furniture, inside window cleaning, replenish rooms with supplies
- Will work weekends, holidays and shift work as scheduled
- Performs other related duties and follow hotel standards as assigned/applicable.
- Working safely to prevent injury
- Communicate any specific guest requests or concerns with a Housekeeping leader
- Consistently update and record all cleaned rooms in provided mobile devices
- Foster positive cross departmental relationships to create a seamless experience
- Participate in deep cleaning of rooms as required
- Return and properly tag all lost and found articles in the Housekeeping Office
- Provide intuitive service, engaging with external and internal guests and anticipating their needs.
- Follow detailed cleaning standards in both stayover and vacant rooms as set through our ALL Safe – Stay Well, Leading Quality Assurance and Accor’s brand standards
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Previous housekeeping experience an asset
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Standing for entirety of 8 hour shift
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps
- Frequent lifting and carrying up to 50 lbs
- Constant standing and walking throughout shift
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Complimentary hot or cold shift meals
- Paid time off including vacation, sick and statutory holidays
- Complimentary dry cleaning of business attire
- Opportunity to develop your talent and grow within your property and across the world!
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