Retail Store Manager Jobs

Showcase is seeking a dynamic and experienced Store Manager to lead our retail store in Richmond Centre Mall. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top products include Pokemon trading cards, Squishmallows, freeze-dried candy, Prime Hydration drinks, and more. Our target demographic is Gen Z tweens and teens, as well as their parents. Showcase is known as a trendy and disruptive retailer with novel and unique products. The in-store experience is fun and interactive where you can "try it before you buy it".

As a Store Manager, you will be responsible for leading a team of sales associates, ensuring that the store runs smoothly and profitably, and providing excellent customer service. You will report directly to the District Manager and be responsible for achieving sales goals and maximizing profitability. You will be responsible for recruiting, training, coaching and developing a high-performing team of sales associates who are knowledgeable about our products, engage with our customers and deliver an exceptional in-store experience.

Responsibilities

Manage day-to-day store operations and achieve sales targets

Recruiting, training, developing and managing a team of sales associates to deliver an exceptional in-store experience

Create a positive and engaging environment for both customers and associates

Analyze sales and financial data to identify trends and opportunities for improvement

Develop and execute strategies to drive traffic and sales, including social media and community outreach programs

Ensure that the store is visually appealing and merchandised to showcase our products effectively

Monitor inventory levels and work with the District Manager to manage inventory

Adhere to company policies and procedures, including health and safety regulations

Requirements

At least 3 years of supervisory experience, preferably in a high-volume, fast-paced retail environment

Proven track record of achieving sales targets and maximizing profitability

Strong leadership and team-building skills, with the ability to inspire and motivate a team

Excellent communication, interpersonal, and customer service skills

Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions

Knowledge of social media and digital marketing trends

Ability to work a flexible schedule, including weekends and holidays

Experience in the health, beauty, home, toys, tech or food industry is a plus

If you are a results-driven and passionate about customer service, team-building, and innovative retail concepts, we encourage you to apply for this exciting opportunity to join our team at Showcase.