Requirements Analyst Jobs

Employer Overview:

We are a technology company that designs and develops products and services to improve the administration of employee benefits, and to deliver digital solutions in the benefits and insurance space. Our FlexPlus ™ solutions transform our customers' business processes and provide participants with a seamless and automated experience. Our experienced teams create elegant solutions based on industry best practices. Passion for our customers is at the heart of SEB's business model!

Job Overview:

The Requirements Analyst works closely with clients and the technology teams to complete requirements documents for new client implementations and also to support existing benefits administration client projects.

Technical Requirements:

• Develops and updates applicable requirements document templates for suite of deliverables from solution workflows, to detailed project deliverables, to standard operating procedures and training for ongoing team to support
• Participates in creation and periodic review and update of department template requirement materials
• Participates in analysis discussions with internal, client and external vendor stakeholders to ensure the provision requirements match the technical specifications
• Maintains requirements documents templates with new released functionalities
• Identifies and defines the client's needs/requirements based on supporting documentation provided by clients and vendors, and by leading client requirement clarifications workshops
• Identifies potential risks and gaps in solutions, gather relevant information, and work with client/third parties to resolve issues that arise

Education and Experience:

• Excellent English writing and communications skills
• Strong MS Word and MS Excel skills
• Work experience in Benefits Administration organization is an asset
• Education, or equivalent training and experience, in one of these industries: Benefits, Insurance, Finance or Pension Administration
• GBA or CEBS designation or in progress is an asset
• Experience with Visio and PowerPoint is an asset
• Strong client relationship management skills required

What We Offer:

• Competitive benefits and pension plan, including free access to a doctor 24/7 through our EQ Care benefit
• A safe and dynamic work environment
• Flexibility to work from home
• Be part of an amazing team!
• Tremendous potential with a growing organization
• Continuing education & training

SEB Administrative Services Inc. is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. SEB Admin is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal/Native American status or any other legally protected factors. All employment decisions are made based on business needs, job requirements, and individual qualifications. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We thank you for your interest in SEB Administrative Services Inc. Only candidates under consideration will be contacted.