Privacy Analyst- Express Scripts Canada

Profile Description

• Works autonomously, only requiring “expert” level technical support from others.
• Supports product development/maintenance activity, providing highly technical advice on language and regulatory issues.
• Responsible for accomplishing all language development, issue resolution, regulatory approval and implementation in connection with corporation's products.
• Ensures compliance with state and federal laws and regulations.
• Manages minor low priority incidents, including escalation where required and documentation.
• Exercises judgment in the evaluation, selection, and adaptation of both standard and complex techniques and procedures.
• Provides advanced professional input to complex Compliance assignments/projects.
• Utilizes in-depth professional knowledge and acumen to develop models and procedures, and monitor trends, within Compliance.
• Works with Privacy and Compliance Officer and the Chief Privacy Officer to manage medium and high priority incidents, assists with triage and containment, investigation, resolution and follow up. On occasion, urgent incident response may require longer hours
• Manages receipt of New Hire, Termination tickets, co-ordinates enrolment with HR, communicates with learners regarding course content, resets, responds to queries, and assists learner, interacts with ESC on-boarding process and ESI Required Training Team to resolve technical issues.
• Conducts monthly audits and compiles results to demonstrate that ESC is meeting regulatory and contractual compliance requirements
• Assists the Privacy and Compliance Officer to coordinate External Privacy Audits as needed
• Spends 15%-25% of time managing special, more complex projects. Usually negotiates or resolves complex issues with customers or matrix partners using independent judgment and discretion. Supports and provides direction to more junior professionals.
• Analyst may perform Clean Desk Audits after hours and at our various locations once a year, according to schedule adjustments as required.
• Works in collaboration with the Privacy and Compliance officer to provide Privacy by Design support to the business and project teams including regulatory requirements research and implementation, investigations, privacy impact assessments, completing data flow documentation requirements and providing preliminary privacy assessments.
• Supports the privacy training, and administrators to track, report and notify as required to validate completion of mandatory training

Qualifications

• Alternatives: Certified Information Systems Auditor (CISA) or Computer Information Privacy Technologist (CIPT)
• A Bachelor's or Master's degree in Business, Management Information Systems, Accounting Information Systems, J.D., OR related discipline or degree from an accredited college or university or equivalent experience.
• CIPP/C Certification or equivalent that demonstrates an understanding and application of Canadian information privacy laws, principles and practices at the federal, provincial and territorial levels and that you share common knowledge and understanding of related practice areas, including information security, marketing, IT, compliance and product development.
• 5 years of experience in data governance, data/information privacy or privacy compliance operations is required.
• Desirable (an Asset): Experience with or certification in an area of people management: e.g. practical skills teacher/trainer, conflict resolution, project management or leadership courses

Knowledge, Skills And Abilities Required

• Physical ability to perform the duties of the position
• Proficiency in various data privacy technologies, including de-identification, privacy by design, data flow and process modeling, data subject and surveillance approaches.
• Ability to operate related equipment including applicable remote access to software applications, troubleshoot when required, engage with available resources and work through to problem resolution.
• Ability to analyze privacy best practices, identify gaps in performance, raise those gaps to the business and to leadership and to document such in policy/processes
• Good overall knowledge of information technology processes and design in a corporate setting including networks, large data stores, interfaces, identity management, process and change management, records management
• Analytical reasoning and problem solving skills
• Able to assert authority with respect to regulatory knowledge, provide effective leadership and conflict solving direction
• Ability to organize and prioritize work
• Knowledge of current information privacy practices including current Canadian and provincial privacy legislation, regulations and health privacy law
• Ability to work independently and as a member of a team
• Ability to deal effectively with others in a dynamic environment with changing priorities
• Working knowledge of information security technologies including encryption, firewalls, safeguarding tools, identity management and access control systems.

Note: Internal Posting will close on August 4th 2023.
Express Scripts Canada Is a Cigna Company
Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.
About Express Scripts Canada
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.
It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.
We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.
We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.
We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.
If you require accommodation in completing the online application process, please email: [email protected] Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.