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Powersports Service Advisor [Steele Auto Group]
Company | CareerBeacon |
Address | Bridgewater, Nova Scotia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-09-25 |
Posted at | 8 months ago |
Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the "Trusted Destination for Everything Auto" for employees and customers alike.
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions
- Enhance the store's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Maintain customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates and answering questions and concerns
- Determine automotive problems and services by listening to customers' descriptions of symptoms and clarifying descriptions of problems
- Develop estimates by costing materials, supplies, and labour
- Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Maintain automotive records by recording problems and corrective actions planned
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications
- Excellent communication skills
- Valid driver's license with acceptable driver's abstract
- Ability to work in a team-driven environment
- Strong interpersonal skills: a good listener who can cultivate relationships
- Previous experience in an Automotive or Powersports Service Advisor role is considered an asset
- Good organization and learning skills
- At least three years of customer service experience
- A safe, inclusive, and dynamic work environment
- Industry leading Retirement Savings Plan with employer match
- Employee and Family Assistance Program
- Opportunities for career growth and advancement
- Virtual healthcare and mental health/wellness support programs
- Competitive compensation package with flexible health and dental plans
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