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Company | Hypertec Group |
Address | Montreal, Quebec, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Computer Hardware Manufacturing |
Expires | 2023-07-05 |
Posted at | 11 months ago |
Looking for an opportunity to join a great company whose core purpose is to power the visionaries of this world by delivering them cutting edge infrastructure technology solutions that are tailored to their needs, quickly, reliably and cost efficiently.
- Ensure that all parts are labelled and ready for technicians use;
- Process reception and distribution of parts to technicians;
- Create deliveries and transfers of parts for our stocking locations and service calls;
- Process all the daily requests;
- Update the system with the appropriate notes and the status of the orders;
- Accomplish daily tasks in a timely manner to succeed a quick turnaround on each request and keep the system updated;
- Escalate all SLA requests of 24hrs and over.
- Track and update service calls in the CRM ticket system;
- 1-2 years related experience;
- Excellent communication skills; both oral and written with the ability to relate well to peers;
- High degree of accuracy and decision-making ability;
- Sound judgment and decision-making skills in dealing with a variety of routine and non-routine issues;
- Knowledge of Excel, Outlook, Word (SAP and Access).
- Tuition Reimbursement Program;
- A dynamic and collaborative work environment;
- Employee Assistance Program (EAP);
- Employer Contribution to a Health Spending Account (up to $500 annually);
- Fun @ Work: BBQ, theme days and other employee engagement events;
- Competitive compensation package;
- Career advancement opportunities.
- Free access to our 24/7, fully equipped gym;
- Paid Floater Days;
- Employee Purchase Program;
- On-site cafeteria;
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