Partner Consultant Jobs

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the Team

Partner Consultants play a key role in the post sales process helping our sales teams engage and interact with Accounting and Bookkeeping firms. The Partner Consultant team are some of the key people responsible for supporting Xero’s partners on their cloud journey through the adoption and utilization of Xero’s platform. The Partner Consultant team ensures that our Partners are supported on their cloud journey by offering strategic planning sessions, key technical education trainings, project management and implementation support. To ensure our Partner’s success, the Partner Consultants work closely with our internal teams such as the Sales team, Education, Product, Marketing and Customer Support. Partner Consultants have technical expertise, people skills and our wow factor is the ability to communicate technical advice in a simple manner.

What'll you do

• Key characteristics of an ideal candidate: delivers results in high growth environments, high emotional quotient, strong business acumen, accounting education as well as experience in accounting practice operations.
• Do you want to be a part of an accounting software company that is revolutionizing the small business world? We are looking for someone with intimate knowledge in the accounting industry that has savvy tech skills and a passion for client relationships. This role helps to engage accounting and bookkeeping firms and driving their adoption of Xero. You’ll support firms using Xero’s proven and long standing partner value proposition as they move their practices to the cloud. You will need to be able to question and probe stakeholders to uncover new opportunities as well as present solutions that demonstrate how Xero’s products fit within a firm.
• You will also actively support the implementation cycle for existing partner’s looking to establish their cloud practice strategy. In supporting the implementation cycle, you will ensure that each firm has the opportunity to grow through internal firm-wide strategy sessions, key workshops and education.

What you’ll bring with you

• Outstanding communication, planning and presentation skills
• Enthusiasm for the emerging cloud accounting market and its new opportunities
• Attention to detail and follow-up
• Change management training and experience
• Proven problem solving experience in a consultative selling organization
• 2+ years experience in the operational activities of an accounting and/or bookkeeping firm
• Proficiency in cloud-based workflow tools
• Bachelor's degree in accounting, business or finance or CPA certification a plus
• A natural tendency towards building mutually beneficial partnerships
• Experience with implementation, customer success, and/or project management
• Ability to create quick, strong rapport with partners, both accountants and executives
• Demonstrated initiative and ability to work autonomously
• Capacity to learn, adapt and apply ideas in constantly morphing situations

Why Xero?

At Xero, we are empowered to bring our ‘whole self’ to work. Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate. We care about learning together and celebrate our teams’ continuous improvement and career development.

Want to read more about inclusivity at Xero? Learn a little more about it here .

We offer a great remuneration package, including compelling benefits and perks, like Xero shares and great parental leave policies. We also support flexible working arrangements that allow you to balance your work, your life and your passions. Our Canadian Xero family includes Hubdoc and TaxCycle and we have offices in Toronto, Calgary, and Vancouver. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.