Media Specialist I Jobs

Staff - Non Union

Job Category

Non Union Technicians and Research Assistants

Job Profile

Non Union Salaried - Research Assistant /Technician 3

Job Title

Media Specialist I

Department

UBC IT | UBC Studios & Emerging Media Lab

Compensation Range

$3,982.67 - $4,703.83 CAD Monthly

Posting End Date

July 21, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Mar 31, 2024

Summary

The Media Specialist I produces high quality creative media assets and solutions for new or existing campus-wide initiatives. This position requires entry level production experience, customer service, communication, project management, and organizational skills.

Organizational Status

UBC Studios provide a suite of digital media services to the University community including strategic enterprise-wide projects. This unit reports into the greater UBC IT Teaching and Learning Services portfolio.

This position reports to the Executive Producer, UBC Studios. The Incumbent is a member of the UBC Studios team and provides entry to intermediate level production and post production to all clients including external clients and University community members (alumni, faculty, staff and students). This position helps in the development of digital media assets for use across all client stakeholder environments (funded and cost recovery). This position is also responsible for the development of digital media for promotional purposes.

This position collaborates with management and staff from all sections of Information Technology. This position also works in partnership with the Centre for Teaching, Learning and Technologies to deliver funded services for academic units. This position also interacts directly with other University technology professionals on relevant projects and tasks.

UBC Studios provide a suite of digital media services to the University community including strategic enterprise-wide projects. This unit reports into the greater UBC IT Application Management ServicesTeaching and Learning Services portfolio.

This position reports to the Executive Producer, UBC Studios. The Incumbent is a member of the UBC Studios team and provides entry to intermediate level production and post production to all clients including external clients and University community members (alumni, faculty, staff and students). This position helps in the development of digital media assets for use across all client stakeholder environments (funded and cost recovery). This position is also responsible for the development of digital media for promotional purposes.

This position collaborates with management and staff from all sections of Information Technology. This position also works in partnership with the Centre for Teaching, Learning and Technologies to deliver funded services for academic units. This position also interacts directly with other University technology professionals on relevant projects and tasks.

Work Performed

• Assist in post-production activities, including but not limited to ingesting and transcoding media, video editing, motion graphics, music research, outputting media, etc.
• Triage client requests as appropriate to more experienced colleagues or the Manger.
• Coordinate collection and drop-off of administrative resources as well as any additional equipment rented by the Studios on a project basis; the incumbent may be required to drive a vehicle to perform these functions.
• Assists with projects as required.
• Assist in tasks related to production such as setting up and tearing down equipment and the set both in studio and on location, camera operation, and related tasks. The incumbent will inspect all incoming equipment from project for proper functionality and wear and tear, managing overall equipment repair and inventory records.
• In collaboration with the team develops and produces creative media assets.
• Conducts testing on customized digital assets to ensure they meet specifications and makes suggestions to resolve issues.
• Co-ordinates and schedules the booking of studio space, set up of studio shoots, production equipment as well as all related resources and prepares related documents.
• Performs other duties as required.
• On direction from more senior team members, packages in-house, custom, digital assets for production.
• Maintain business documents such as workflow and instructional manuals to ensure knowledge transfer amongst the team.

Consequence of Error/Judgement

The primary focus of this unit is to provide high quality digital assets and technical support to faculty, staff, students and external clients. This position makes decisions regarding the development of media resources and technologies. Disruptions to these projects or improper delivery of assets (over budget, over time or improperly produced) could have a significant impact on clients and their ability to deliver on strategic goals (academic mission, sustainability, operations, etc.)

Errors in judgment, poor planning, or failure to act decisively could have a detrimental effect on the delivery and consumption of digital media resources by clients. Unreliable systems or poor project management could lead to missed contractual obligations for performance and availability which would damage the reputation of UBC and UBC-IT. This could adversely impact the University community, including the stakeholders involved, which would result in possible lost productivity, funding and revenue.

Supervision Received

This position reports to the Executive Producer, UBC Studios within the Application Management Services Group in UBC Information Technology. This person also takes direction from the Team Lead, or designate.

Supervision Given

Provides project-based supervision to student employees.

Preferred Qualifications

Undergraduate degree in a relevant discipline or Graduation from a technical college or institute.Higher Education in Film School or Film Programs is an asset.Minimum of 3 years related experience or the equivalent combination of education and experience.Demonstrated entry level expertise in digital asset production (video production, motion graphics/after effects, visual effects, sound, etc.) - Working knowledge of common production software including, but not limited to, Adobe Creative Site - primarily Premier with a specialty in one of the following areas: After Effects, Speed Grade, Photoshop and/or Illustrator

• Knowledge of key industry standard pre-production, production and post-production processes and techniques (such as but not limited to planning/design, production, editing, finishing, quality assurance, etc.)
• Knowledge of standard office software (including, but not limited to, Microsoft Office Word/Excel/Powerpoint)
• Must be able to take initiative and work under pressure to meet tight timelinesConverses with, and writes to, peers in ways that support transactional and administrative activities. Seeks and shares information and opinions. Explains the immediate context of the situation, asks questions with follow-ups, and solicits advice prior to taking action.Takes initiative to actively participate in team interactions. Without waiting to be asked, constructively expresses own point of view or concerns, even when it may be unpopular. Ensures that the limited time available for collaboration adds significant customer value and business results.Investigates defined issues with uncertain cause. Solicits input in gathering data that help identify and differentiate the symptoms and root causes of defined problems. Suggests alternative approaches that meet the needs of the organization, the situation, and those involved. Resolves problems and escalates issues with suggestions for further investigation and options for consideration as requiredChecks assumptions about mutual expectations and clarifies standards of overall performance. Checks the scope of responsibilities of self and others. Monitors day-to-day performance and takes corrective action when needed to ensure desired performance is achieved.Possesses a basic understanding of the strategy, structures, processes, and procedures of the enterprise in its relationship with the business and its activities. Troubleshoots in response to requests for technical support. Identifies problems and needs. Escalates problems to appropriate technical experts.Establishes a broad base of relationships. Solicits guidance in how to get things done and with whose help.
• Ability to operate industry standard equipment (such as but not limited to video cameras, lights, audio equipment, communications equipment and accessories) at an entry level.
• Knowledge of key industry standard post-production software (such as but not limited to Final Cut Pro X, Adobe Creative Suite, Avid, DaVinci, etc.)