Manager, Contracts & Maintenance Jobs

Canada Life is seeking to hire a Manager, Contracts & Maintenance to lead the contracting and maintenance of our advisors, Firms and MGAs. The operations team resides in three locations across Canada (Toronto, London & Winnipeg). A strong leader who is a big-picture thinker who possesses the skills to quickly solve problems and scale practical, effective operational solutions.

What You Will Do

• Provide direction and leadership to a team of Contracts & Compensation Specialists who are located across Canada
• Responsible for coaching, mentoring and development of the teams of Advisor Contract onboarding Specialists, Advisor Compliance team, Technical Audit team, and Advisor Maintenance team.
• Conduct calibration audits of Quality Program reviews to ensure consistency across the national team
• Occasional travel to locations of direct reports to provide support and maintain relationship with on-site management teams
• Build and maintain relationships with multiple internal teams and our advisor network
• Develop, plan, and implement audit programs that review the quality of the work for the overall team
• Communicate with internal and external business partners to ensure the team is building efficiencies that align with partner requirements
• Knack for developing talent, motivating teams, and effectively leading through change

What You Will Bring

• Post-secondary Education or equivalent combination of education and experience
• Demonstrated process improvement skills
• Strong Microsoft Excel skills
• Bilingual (English/French) skills would be an asset
• Proven ability to work in a team environment
• Experience in auditing the work of others will be an asset
• Minimum of 4-7 years’ experience in a leadership role
• Strong analytical, problem solving and decision-making skills.
• Demonstrated leadership ability and experience coaching and developing staff; supervisory experience will be an asset
• Well-developed organizational and time management skills with the ability to adjust to changing priorities
• Excellent oral communication skills and good interpersonal skills

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee  has the opportunity to  reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact [email protected] .

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted .