Mall Store Sales Associate

Company Description

At Sleep Country Canada/Dormez-vous? (SCC/DV), we are inspired every day through our purpose to transform lives by awakening Canadians to the power of sleep and our vision to champion sleep as the key to healthier and happier lives, helping everyone achieve better tomorrows through better tonight’s.

Guided by our values – We CARE About People; We WIN Together; We DREAM Big and We DELIVER with Excellence – we are building on our 28-year foundation of taking care of each other and our customers’ sleep needs, with passion and commitment to be the best that we can be. We invest in our sleep ecosystem, innovative products, world-class customer experience, our communities and diverse best-in-class team to be Canada’s leading sleep partner.

We’re looking for a Mall Store Sales Associate to be at the heart of the customer experience. We provide our associates with continuous learning and development opportunities as well as the tools to help them become true Sleep Experts. This Full-time industry leading role, with Base Salary and Commissions, will motivate and empower you to go above and beyond to make a difference in the lives of our customers.

Why members of our Sales team love working at Sleep Country Canada/Dormez-vous?:

• Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
• Access to our in-house learning platform with over 16,000 digital courses taught by industry experts in a variety of languages
• Diverse and inclusive work environment
• Paid day off to volunteer at your local charity of choice
• Maternity/Parental leave top up benefits
• Long service awards, celebrations and other social events
• No caps on Commission; Monetary Bonuses; Monetary Sales Contests
• Annual Wellness Credit for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment
• Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital
• Tuition Reimbursement Program that covers professional AND personal development
• We will invest in you and provide extensive sales training on our products and services
• We promote 100% leadership roles internally
• Associate Referral Program
• Full medical, dental benefits and a Deferred Profit Sharing Program

As a Sales Associate you will:

• Work together as part of the Sales team to exceed goals and expectations
• Engage with customers to identify their needs and wants, promote our quality products and service offerings
• Ensure our stores are always visually appealing through product presentation, replenishment and store housekeeping

Qualifications

The Qualifications and Experience we like to see:

• Be ambitious and willing to commit to continuous education and learning
• A positive, optimistic attitude and a strong customer focus
• Available to work days, evenings and weekends
• Ideally have 1- 3 years of experience in Sales, Retail and/or Customer Service, this is considered an asset and not mandatory as we will invest in the right person!
• Critical thinking skills and the ability tackle problems on your own

Additional Information

Commitment to Equity, Diversity, Inclusion & Belonging (EDI&B)

At SCC/DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.

About Sleep Country Canada/Dormez-vous?

Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada. The Company has omnichannel and ecommerce operations including 289 corporate-owned stores and 20 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2022 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca.