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Company | SEPHORA |
Address | Nanaimo, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Personal Care Product Manufacturing,Retail,Retail Luxury Goods and Jewelry |
Expires | 2023-09-27 |
Posted at | 8 months ago |
Job ID: 231101
- Provide friendly, professional and knowledgeable service to clients as needed.
- Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.
- Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).
- Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
- Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.
- Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.
- Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.
- Assist store Leadership team with inventory preparation and process.
- Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
- Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
- A High School graduate or equivalent.
- Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.
- 1 year of asset protection/loss prevention experience in a retail environment.
- Availability to work at multiples locations within a market.
- Proficiency in Windows, Word and Excel is desirable.
- Possess strong written, verbal, interviewing, listening and interpersonal communication skills.
- Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
- Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
- Work in a fragrance filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.
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