Area Loss Prevention Investigator

Job ID: 230805

Location: ON-Scarborough (0506)

Address: 300 Borough Drive, Scarborough, ON M1P 4P5, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Position Summary

In addition to the duties described in the Agent job description, Area Loss Prevention Investigators assume additional job duties within their assigned stores. Specific duties include to serve as a trainer for new Agents and to assist in the development of existing Agents, work with the District Loss Prevention Manager to detect internal theft through various tools available and assure the adherence to Sephora Loss Prevention standards are met. Loss Prevention Leads will have the ability to support in the hiring process and conduct OPEX Evaluations where required.

Duties And Responsibilities

Duties

• Assist in the training and development of Agents.
• Prepare a Market and Agent recap for the DLPM weekly.
• Review and approve Agents schedules within assigned district.
• Assist high shrink stores with inventory prep.
• Assist store with all Loss Prevention Programs.
• In the absence of the DLPM attend and present at District meetings and cast cluster trainings.
• Review exception reports and cash variances in stores to detect internal activity.
• Conduct Agent on-boarding.
• Conduct OPEX evaluations where applicable.
• Organize and participate in shoplifting blitz’s quarterly.
• Act as a witness to internal interviews where applicable.
• Conduct Store Tours with store leadership teams which includes the completion of Store Tour Notes.Notes will be covered with leadership team and emailed to SD, DLPM, DM prior to completion of visit.

Job Requirements

• Oversee multi-store district.
• Demonstrate leadership by maintaining objective and professional relationships with brand partners, key stakeholders, cast, peers, and supervisors.
• Able to work nights, weekends and holidays appropriate to the business needs with some overnight travel.
• Model client service and onstage leadership standards.
• Be flexible to various learning styles with cast and Agents.
• Adhere to Sephora dress code policy.
• Consistent and reliable attendance required.

Qualifications

• Minimum of 2 years of Loss Prevention experience in a retail environment.
• Able to travel within district.
• Strong communications skills.
• Current licensing requirements (as required by provincial or local jurisdiction).
• Must be able to stand/walk sales floor for an 8-hour shift.
• Strong interpersonal skills.
• High School graduate or equivalent.
• Able to work in a fragrance filled environment.
• Intermediate computer skills.