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Library Technician

Position Overview

Under the direction of the Librarians, the Alexander College (AC) Library Technician will be responsible for providing basic library staffing and duties related to the circulation of library materials, providing reference and research services, assisting with ID card creation, as well as creating research help and social media content (e.g., research guides and blog posts). This position will require evening and weekend shifts, including the responsibility of opening and closing the library space.

ABOUT ALEXANDER COLLEGE LIBRARY: 

The Alexander College Library plays a key role in achieving the educational directives of the college by serving as an information centre in which students engage in academic, cultural and social activities. The Library is dedicated to providing the highest level of resources (whether traditional or digital) and instructional services so students and faculty can perform research, study, and surf the web with confidence. Services are thus patron-oriented, and are under constant re-evaluation to ensure they are up-to-date and responsive. In this way, staff and students can get the most out of the resources available to them. To fulfill its role in supporting the College’s educational mission, AC Library is committed to maintaining an environment conducive to study and research. 

Reporting Relationship

The Library Technician will report to the Librarian at the campus to which they have been assigned.

Employment Type

Full Time, Permanent

Work Week

The Library Technician will work 37.5 hours per week (not including a 30-minute unpaid meal break per day)

• Hours will be assigned by the Librarian(s).
• Evenings and Saturdays will be required.

This schedule may be adjusted at any time by the Librarian(s) per the operational needs.

LOCATION:

Alexander College, Burnaby Campus and/or Vancouver Campus, flexibility to work at both campuses will be required along with an ability to work remote shifts as assigned.

Education & Experience Requirements

• Experience assisting international students and/or people with limited English ability is an asset
• Library Technician Diploma is required
• A minimum of 1-year work experience is required
• Experience delivering reference services to students/patrons is an asset
• Academic library work experience is an asset

Qualifications

• Ability to practice a high degree of confidentiality for patron records
• Knowledge of the BC College and University system
• Knowledge about how to research across a variety of science and arts subjects an asset
• Possess knowledge of Library of Congress Classification, MARC records, and RDA standards
• Proficiency in the use of library-related technologies such as integrated library systems and academic library databases
• Highly efficient using Microsoft 365 and other tools such as Canva and Adobe Acrobat Pro
• Excellent communication, interpersonal, and organizational skills with attention to detail and accuracy
• Ability to work effectively and independently, with limited supervision, and as part of a team

Specific Responsibilities

Primary Duties

• Process late fee payments & fine appeals
• Ensure that library users are adhering to relevant policies & behaving appropriately
• Process holds requests & course reserves
• Facilitate study room bookings
• Maintain the print collection including shelf reading, filing books, etc.
• Conduct one-on-one research help for students in person and online
• Ensure records are accurate and adhere to stated library policy
• Conduct reference interview to determine user research needs
• Cataloging
• Create physical and virtual ID cards for AC students, faculty, and staff
• Circulation
• Open and close of the library space
• Maintain privacy of user data
• Clean minor messes and trash
• Supervise student workers
• Use the catalogue to check print materials in and out of the library
• Create ID cards
• Provide computer hardware and printing support
• Maintain the library facility
• Catalogue & sticker materials for circulation (print materials, boardgames, video games)
• Demonstrate and provide access to databases and digital assets

Secondary Duties

• Assist Librarians with the creation and delivery of presentations, workshops, and other programs
• Notify Librarians of any emerging concerns or issues pertaining to either library
• May be required to support wider administrative functions throughout the College, including exam invigilation, as assigned by the Librarians or Library Director (or Interim Library Services Director)
• Provide reports and other content to Librarians such as:
• Assist Librarians with reference services in traditional and virtual contexts, including on-desk and via AskAway
• Assist with the maintenance of library related user accounts (e.g., Papercut, database access, OPAC, and other)
• Prepare and submit reports in a timely manner, as requested by the Librarians
• Participate in Library Division meetings and other staff meetings as required

How To Apply

If you are interested in the above position and you would like to apply, please e-mail your cover letter and resume with the e-mail title being “[Your full-name]_Library Technician 2023” to [email protected]. Please note that applications without a cover letter will not be accepted. In your cover letter, be sure to tell us what you would bring to the team and why you’d be perfect for this role. Only shortlisted applicants will be contacted. No phone calls please. Thank you!

More About Alexander College

Message from the President

A message to our prospective and current students from Acting President Barbara Moon

Tour Vancouver + AC Campuses

Two campuses located in the urban centres of Burnaby and Vancouver

Staff and Faculty

Staff here at Alexander College are available to help our students

Ready to Apply?

You can now Apply Online to AC or request more information.

You can also contact us Monday to Friday 9am-5pm PST or email [email protected]

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