Junior Accounts Receivable Specialist X 3 (Sept To Dec 2023)

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.
With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.
For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
Position Summary
Reporting to the Accounts Receivable Escalation Manager, you will be responsible for supporting various administrative tasks relating to the Accounts Receivable process. This may include contacting delinquent customers for payment, various excel based reporting, reconciliation of unapplied payments, fulfilling various customer requests, statement summaries, past due notices, undeliverable mails and customer contact updates and other tasks as required. You will also have the opportunity to work and collaborate closely with cross-functional teams such as Account Services and Revenue.
Summer Term: September 5, - December 22, 2023
What Your Day-to-day Will Look Like

• Update and maintain accurate customer files with all applicable correspondence and report to Management on status as required
• Coordination of monthly pre-authorized payments with customers and the Payments team
• Facilitate customer master records maintenance to update invoice delivery details
• Preparation of monthly account breakdowns and analysis, as required by the Collections team and customers
• Compilation of invoice copies, credits and unapplied payment details, as required by the Collections team and customers
• Preparation of unapplied credit reconciliations by customer, including identification and implementation of improvements to the credit application process
• Any ad hoc tasks assigned by management
• Manage cash application process for specified invoice types
• Process Customer Statements / Invoice Copies and Supporting Documentation as required

What You Need To Succeed

• Able to effectively communicate both verbally and in writing
• Strong problem identification and problem resolution skills
• Demonstrated ability to excel in a fast paced, high-volume, complex environment
• Strong diplomatic, negotiation and conflict resolution skills in order to handle late payment discussions
• Ability to build relationships and be a proactive team player
• Excellent computer skills with a strong working knowledge in Microsoft Word and Excel
• A “Roll-Up-Your-Sleeves” and “Get it Done” attitude is a must
• Strong attention to detail and high degree of accuracy
• Must possess a high level of moral judgment for handling confidential information and monetary transactions
• Currently working towards a Bachelor’s degree in Accounting, Finance or relatable field
• Sound analytical thinking, planning, prioritizing and execution skills

Working at PointClickCare goes beyond the resume, because the work we perform makes a true difference in people’s lives. We build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. We believe work is so much more meaningful when you’re doing it with a higher purpose.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
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