Hotel Night Auditor - Murphy Hospitality Group

At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it’s all about the people!

As a Night Auditor, You Will

The Night Auditors play a very important role in the team. They are the first line in responding to our guests in the quieter hours with late check-ins, very early departures, or complaints from guests about noise, room conditions or anything else we can help them with. Our Night Auditors love the challenges of working independently at night, are genuine, and they care about creating an amazing experience for our guests.

• Greet arriving guests, check in and assign rooms
• Take, cancel and change room reservations
• Provide exceptional guest service
• Process guests' departures, calculate charges and receive payments
• Property walk through
• Arrange services required for guests with special needs
• Work alongside of the hotel team to establish a safe and fun atmosphere
• Provide information on hotel facilities and guest services
• Process wake-up calls
• Process telephone calls

What You Bring

• Excellent oral communication
• Night Auditor experience is considered an asset
• Love for building strong relationships with team members, our guests and the community
• Food Handling Certification and Responsible Beverage Certificate an asset
• Positive and outgoing personality
• Effective interpersonal skills

What We Offer

• Discounted gym memberships and wellness reimbursement program
• Flexible Schedule
• Comprehensive Health and Dental benefits
• Complimentary meal included per shift
• Discounts at local shops and all MHG locations
• Growth and development opportunities

This is a full time permanent position