Front Desk Agent - The Hotel On Pownal

At Murphy Hospitality Group we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG it’s all about the people!

The Hotel on Pownal

A partner of The Great George Properties, The Hotel on Pownal proudly provides 45 guest rooms centrally located for both leisure and business travelers. From a deluxe continental breakfast catering to a variety of dietary needs, to freshly baked cookies every afternoon, and a weeknight guest reception offering complimentary wine and local handcrafted beer, we pride ourselves in offering great value with a distinct hotel experience like no other on Prince Edward Island.

As Front Desk Agent, You Will

• Arrange services required for guests with special needs
• Provide information on hotel facilities and guest services
• Clerical duties as required
• Process telephone calls
• Process guests' departures, calculate charges and receive payments
• Process wake-up calls
• Take, cancel and change room reservations
• Provide general information about points of interest in the area
• Provide exceptional guest service
• Greet arriving guests, check in and assign rooms
• Work along side of the hotel team to establish a safe and fun atmosphere

Who You Are

• Our Front Desk staff will work a variety of shifts, including days, evenings and weekends
• Love for building strong relationships with team members, our guests and the community
• Positive and outgoing personality
• Effective interpersonal skills
• Excellent oral communication

What You Bring

• Front desk experience is considered an asset
• Responsible Beverage Certification is required
• Food Handling Certification is required

What We Offer

• Competitive wages
• Discounts at all MHG locations across Atlantic Canada as well as local shops and services
• MHG Wellness& Fitness Programs
• Growth and professional development opportunities