Go-Live At-The-Elbow Support Jobs

Healthtech, a Nordic Global Company based in Canada, delivers healthcare organizations with strategic advisory, clinical transformation, implementation solutions, and application support services for over 40 years.

The Role:

• Work on the floor directly with physicians to help them navigate the MEDITECH Expanse system
• Work closely with the Integrations team and command centre to liaison between physician (end users) and IMIT Team members
• Facilitate problem-solving between physician (end user) and development staff
• Have you on a timetable or schedule, with specific and dedicated time on site at the hospital
• Elbow support may involve helping physicians performs specific tasks in the Cerner system and give guidance or advice around optimizing efficiency
• Training prior to go live to be provided to applicants to familiarize yourself with the MEDITECH Expanse system and workflows

Qualifications:

• Knowledge of basic computer concepts required
• Proficient and knowledgeable of the MEDITECH Expanse suite of applications is preferred
• Experience with Healthcare of medical terminology
• Previous, and recent go-live ‘at the elbow’ support for a Hospital Information System implementation with physicians

Skills:

• It is essential to cultivate effective working relationships and maintain excellent communication with other team members.
• Creative solving of technical problems – ensuring the ability to deliver integrations. across a wide variety of systems
• Must have customer service focus and must be able to communicate with people at all levels of the organization both internal and external
• One must demonstrate the ability to be adaptable and flexible based on changing business and training environment needs
• Ability to work in a team-oriented environment is required.
• The ability to communicate effectively with physicians and an understanding of proper etiquette in healthcare settings

Travel Requirements:

• This role requires candidates to be on site at the hospital location.