Full Time - Continental Days - Security Guard - 1 Queen St East [Paladin Security]

Re: Job Posting

Position: Security Guard

Site: One Queen

City: One Queen Street East, Toronto

Status: Full-Time

Hours: Continental Days - 0800-2000

Pay Rate: $18.50/hr

Are you interested in starting a career in a fast paced and growing industry? As a provider of security services to clients with complex security needs, Paladin Security Group is offering an exciting career opportunity for you to give back to your community, while developing skills for future careers. Our training programs are also a leader in the security industry, and they will help prepare you for advancements, as well as build your resume for a potential career in law enforcement.

Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents. You will be required to write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner. In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.

Duties & Responsibilities

• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Control vehicle traffic on the Property
• Perform highly visible patrols of assigned patrol areas/zones (by foot) and positively engage with tenants, guests, visitors, and employees on an ongoing basis
• Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
• Solid understanding of emergency and standard operating procedures
• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Draft detailed incident and occurrence reports
• Investigate incidents and occurrences
• Monitor CCTV surveillance systems
• Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skills; and
• Maintain the peace, safety, and security of all patrons, clients on the property
• Other duties as outlined by management
• Assist emergency and law enforcement personnel
• Able to use tact and diplomacy in dealings across a range of settings and situations
• Providing exceptional service to enhance the customer experience
• Assist with daily operations as needed/required or directed.
• Maintain a detailed memo book and prepare incident reports on all matters dealt with using standard report-writing program
• Be proactive in helping everyone have an outstanding customer experience at the Property
• Regular keyboarding and record-keeping in written logs required
• Ensuring compliance with the standards, rules, and regulations at the Property
• Ability to maintain and enforce access control procedures
• Maintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property
• Line management, customer service
• Assist with Fire & Life Safety inspections
• De-escalate emergency / crisis situations

Qualifications

• Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours)
• Must have at least 1 year of prior security experience
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
• Must have a clean driver abstract
• Experience in physical / mall security considered an asset**
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must demonstrated a high degree of professionalism
• Must be conformable working in a busy highly populated area
• Must demonstrate high attention to detail / observational awareness

Highlights

• Extensive Paid Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement

At the time of the interview applicant must be able to produce proof of completion of the following prerequisites:

• Proof of Vaccine - CV -19
• First Aid & CPR – Level C
• A Valid Ontario Security Guard License

Successful completion of the following requirements provided by Paladin are mandatory prior to placement:

• Report Writing
• Additional courses as assigned
• Use of Force
• Management of Aggressive Behavior
• First Aid & CPR – Level C

Are you interested?

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.