Front Desk Receptionist Jobs

Are you a detail-oriented, personable, and tech-savvy individual? Are you passionate about providing exceptional customer service? If so, we have the perfect opportunity for you! Join our team at MechPhysio as the all-star Receptionist and play a crucial role in ensuring smooth operations at our busy physiotherapy clinic. Support a fun, energetic and friendly team of therapists.

Responsibilities:

•Greet and welcome patients with a friendly and professional demeanor.

•Manage appointment scheduling and rescheduling efficiently to optimize clinic's

daily schedule.

•Answer incoming phone calls, addressing inquiries, and providing information

about our services.

•Maintain patient records accurately and ensure all necessary documentation is

complete by every therapist.

•Handle administrative tasks such as insurance claims through 3 different portals,

filing, photo copying, and processing payments, locating previous payments and all

communication via email and text messages.

•Collaborate with the clinical team to ensure seamless patient flow for scheduling

appointments and downtime

•Maintain the cleanliness and organization of the reception area and the filing

cabinet area

•Assist with Social media posts and announcements (IG and LinkedIn)

Qualifications:

•A university degree or college degree is preferred. High School Grads also

welcome!

•Exceptional attention to detail, ensuring accurate administrative and payment

tasks.

•Outstanding interpersonal skills, with a personable and friendly approach. Every

client that comes in to the MechPhysio clinic should be treated with respect and kindness.

•Proficiency in using cell phone, handling calls, asking the right questions for new

patient inquiries, sending and answering text messages, using the calendar and the freshbooks software for invoicing

•Strong organizational skills to manage appointment schedules and ensuring

messages are delivered to the therapists or tasks that were not done the

previous day will get done the following day.

•Ability to multitask and thrive in a fast-paced, dynamic environment.

•Strong communication skills, both verbal and written in the English language.

Why Join Us:

•Be a part of a dedicated and supportive team in a thriving physiotherapy clinic.

•Opportunity for growth and development within the company.

•Competitive compensation package

Contribute to the health and well-being of our patients by playing a key role in

their care journey.

•Engaging in a positive work environment.

•Receive training on the job

•Learn life-long skills about how to work with people

•Experience MechPhysio healing techniques on the job when therapists review

clinical skills

If you are a motivated individual who excels in providing exceptional customer service, has strong attention to detail, and is excited to be part of a busy and rewarding environment, we encourage you to apply for the Receptionist position at Mech Physiotherapy. To apply, please send your resume and a cover letter highlighting your qualifications and why you would be a great fit for our team to [email protected]

Application deadline: September 20, 2023 We look forward to reviewing your for this opportunity.