First Cook Jobs

City Experiences is seeking a First Cook for our City Cruises operation in Toronto.

• Please note this is a seasonal/contract position until December 31, 2023*

About You
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About The Opportunity
The First Cook is responsible for preparing and producing food items, a la carte, buffets, banquets, etc. to specified requirements set by the Head Chef and Food & Beverage department. The First Cook is flexible; open-minded and confident to take over any section of the kitchen operation at any time. The First Cook’s goal is to ensure a high level of food quality, value, consistency, and satisfaction to the guests.
Crew Benefits

• Crew Recognition Program
• Global and Local Cruise Discounts
• Competitive Wage
• Complimentary Uniforms
• Crew Events
• Staff Meals
• Crew Referral Program - up to $200.00 per referral
• Paid Training
• New Retention Bonus - up to $500.00!

Essential Duties & Responsibilities

• Ensure that all plating and buffets are well presented.
• Responsible for the Food Preparation, Food Service and Cleaning Procedures for the menu items, tasks and equipment section assigned to them.
• Ensure that all food specifications and presentations are adhered to during the meal period.
• Assures that all food requests are executed to the fullest satisfaction of the passenger in accordance with the Company's policies and in a timely fashion.
• Demonstrate a leadership style conducive to exceeding standards and maximizing crew retention.
• Coordinates with the Head Chef action plan for the meal period.
• Assist as needed in all mandated inventories and orders.
• Participates in all kitchen activities to the agreed standards and to the complete satisfaction of the passengers.
• Participate and ensure participation in all Transport Canada mandated drills and emergency procedures as directed.
• Responsible for maintenance and cleaning in the respective sections.
• Is aware of all fire, safety and emergency procedures.
• Responsible for supervision and administration of line cooks and dishwashers during meal periods.
• Daily attention to all cost control systems.
• Maintains the high standard presentation of food and buffets, with guidance from the Head Chef, prepares menu production forecasting, daily requisition and production, and adheres to progressive cookery.
• Prioritizes quality, production and completion of duties.
• Other duties as assigned by the manager or supervisor on duty.
• Be prepared to begin work at scheduled time.
• Ensure that all Galley departments are always in full compliance with all company, Public Health, and Transport Canada rules and regulations at all times.
• Maintain compliance with the company grooming and uniform standards.
• Participate in pre-shift and post-shift line meetings.
• Takes part in food storage loading, requisitioning, and maintenance (quality and quantity controls) when required.
• Is responsible for the preparation and cooking of food to the highest standards to establish an efficient flow of food.
• Encouraged to give input for improvements in raw material, menus, cost savings and equipment.
• Meet and exceed passenger expectations by ensuring departments provide “amazing experiences”.
• Accepts training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members.
• Inspect pre-opening progress and direct/assist as needed to ensure that all food operations meet or exceed standards and passenger expectations.
• Work towards minimizing spoilages and utilizing food surpluses.

Requirements & Qualifications

• Minimum two (2) years comparable kitchen experience required.
• Will be closely supervised; must be able to take direction.
• Energetic and enthusiastic personality essential.
• The nature of the work may be strenuous, and the work environment may be warm.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Will work for extended periods without sitting.
• Ability to reach, bend, stoop, wipe, push, pull, move and/or lift. Ability to safely move up to 40lbs (18kgs).
• Must possess a service orientation – actively looking for ways to help others.
• Will be required to be available for work on weekends, evenings, and all major holidays.
• Hospitality or Culinary degree considered an asset.
• Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.
• If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection).
• Food Handler’s Certificate.
• O.S.S.D. or equivalent as recognized by the Ministry of Education.

About Us
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.