Facility Coordinator Jobs

Key Purpose

The Facility Coordinator is responsible for coordinating activities and resources in support of projects that impact multiple departments, systems, or work-flows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity. The Facility Coordinator works with Facility Manager to ensure account operations in accordance with approved operating guidelines and budget. The Facility Coordinator is responsible for safely and effectively managing janitorial teams. The Facility Coordinator will schedule preventative maintenance, respond to urgent maintenance calls, and participate in the creation of emergency preparedness plans.

Success Criteria

• Participate and embrace the development opportunities
• In partnership with internal and external stakeholders understand upcoming priorities and linking project delivery to the needs of the business
• Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
• Delivery on contract promises, increased effectiveness and/or efficiency of delivered services through deployment of ISS standards and concepts leveraging innovation and best practice opportunities'
• Deployment of relevant projects following the global/local standards while having complete ownership of project roll out and completion
• Successful delivery of prioritized projects and programs

Key Areas of Collaboration and Influence

• Risk Management and Compliance
• Use the account to promote and further develop ISS
• Transfer best practice
• Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required
• Account Organization
• Promote the IFS model within the ISS community
• External Partners and Suppliers
• Local Excellence Functions
• Account dedicated People & Culture, HSE, and Finance
• Customer Organization

Ideal Candidate Experience

• Strong organizational and team building skills
• Proven ability to work on several projects simultaneously and under tight schedules
• Ability to work with a budget
• Solid written and oral communication skills
• 3 years' experience in facility management
• Microsoft Office – Advanced Outlook, Excel, Word
• Bi-Lingual French preferred
• Familiar with methods used in cleaning of buildings, tools, and equipment
• Excellent customer service skills
• Ability to read and understand standard business documentation (e.g., contract language)
• 2 years Janitorial leadership experience
• Must be a team player and committed to working in a quality environment
• Certification in facility management or equivalent

Key Accountabilities

• Ensure coordination of the interfaces of all disciplines within Operations
• Set up all office services vendors and be onsite supervising their work
• Communicates operating philosophy, objectives, and expectations in a continuing effort to build the site team
• Code invoices for approval to correct cost centers and process for payment
• Complies with all company policies and procedures and adheres to company standards
• Coordinate daily requirements and requests to operate and facilitate office services for the company
• Lead on-shift janitorial operations, review, and ensure accurate time keeping records of all employees, directing all general cleaning to insure proper usage of chemicals and cleaning procedures
• Responsible to track project changes and produces updated site-based schedule as agreed with upper management
• Ensures that account facilities are operated and maintained in a cost effective and safe condition in accordance with the approved customer's requirements to fulfill contractual obligations
• Maintain inventory levels
• Develops and maintains a detailed project schedule which includes administrative tasks of all sites involved in the project
• Oversee and/or coordinate special projects required by the Facilities Department
• Maintains open lines of communication with customer, alliance partners, and operations mangers
• Work with Facility Manager to maintain the operations budget for all areas

Physical Demands & Work Environment

• Sitting at a computer for 50% of the time
• For California employees, suitable seating is available for this position
• Must be able to lift a minimum of 10 pounds
• Long working hours
• Walking/Inspecting the site 50% of the time
• Must be able to work under pressure and time deadlines during peak periods

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.