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Director, Public Affairs Jobs
Company | Ipsos in Canada |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Advertising Services,Market Research,Research Services |
Expires | 2023-10-04 |
Posted at | 8 months ago |
- Mentors and trains junior team members on best practices and career growth on an ongoing basis
- STRATEGIC THINKING EXPECTATIONS
- May act as manager to one or more Account Managers/Senior Account Managers. Includes overseeing training schedule, day-to-day guidance and supervision, and providing feedback (both ongoing and during annual review and goal setting).
- CLIENT MANAGEMENT RESPONSIBILITIES
- Acts as primary project lead to the client, overseeing more junior members. Handles more complex conversations/communications around project design, analysis, and unexpected challenges. Works to ensure business retention and uncover incremental revenue generation opportunities. Provides coaching and guidance to more junior team members on their own client interactions.
- Understand the spectrum of Ipsos service lines and collaborate with other experts across the service lines to support the client. May include new business outreach and structured business development plans
- Acts as strategic leader for project team and (in some cases) for client account team overall. Thinks through implications of actions, identifies opportunities and risks, and acts accordingly, balances providing what the client needs with the optimal outcome for Ipsos.
- EMPLOYEE MANAGEMENT RESPONSIBILITIES
- STUDY LEAD RESPONSIBILITIES
- Creates "internal brand" within Ipsos and specific thought should be given to the unique area (whether client facing and/or internal facing) and activities that will help guide what they want to be "known for" as an expert within and outside of Ipsos
- Design research proposals which contribute to growing business presence and scope with clients, as well as mentor and coach a small team of researchers
- Coordinate and perform data analysis and verification, test hypotheses, draw conclusions; prepare reports and presentations; make recommendations, socialize the learning, and provide ongoing advice to support decision-making and planning.
- Use cross tabulation to sort and analyze data findings and results. Manage large datasets and databases of primary and secondary data. Leads/co-leads final report writing elements, strategic client guidance and presentation of findings.
- Bachelor’s Degree (Graduate Degree an asset) or equivalent related experience
- Superior organizational skills, unflagging attention to detail & demonstrated commitment to the accuracy and completeness of information
- 5+ years’ experience in a research environment
- Strong quantitative research, analytical, interpersonal, and problem-solving skills
- Ability to draw insights and tell a story with data
- Ability to manage multiple projects simultaneously while maintaining a strong client service orientation
- Ability to work quickly and accurately while maintaining strong attention to detail
- Highly motivated, self-directed & possess a driven personality capable of working within tight deadlines
- SPSS, R experience
- Excellent written & verbal communication skills
- Work well in a team environment
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