Data Security & Compliance Officer

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

The Opportunity

The Data Security & Compliance Officer provides leadership in representing the Global Data Technology's legal and regulatory activities (SOX, Privacy, etc.), security reviews, policy & standards compliance and records management. In addition the role is responsible for overall business unit education of regulatory and compliance requirements, and providing management reporting.

Responsibilities

• Ensure alignment to global information and risk management standards and practice
• Conduct internal reviews for all projects and consult with key partners to ensure controls are in place to meet governance, risk and compliance process and raise any significant issues as required
• Take the lead role on behalf of the Global Data Technology (GDT) in all internal/external legal, regulatory, privacy, SOX and compliance activities
• Establish and lead all aspects of department procedures, documentation, and training to align with records management policies
• Establish and develop GDT's compliance & risk management practices
• Provide direction as domain authority to GDT team members as it relates to the business units compliance obligations
• Ensure global and segment data offices address any compliance related deficiencies that may be identified by internal or external parties
• Collaborate on Global G&C and 2nd line Risk Management partners on key initiatives
• Proactively supervise global regulatory development and changes to ensure GDT's compliance posture

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

What We Are Looking For

• Certifications such as CISSP, CISM or CRISC, ITIL V3/V4 are highly desirable
• Excellent ability to lead various teams in adapting new processes to facilitate and/or fulfill legal and regulatory requirements.
• Good communication and relationship leadership skills with the ability to work with people at various levels throughout the organization
• Degree in a IT, Cyber Security, or other related field
• Good interpersonal, leadership and relationship-building skills to deal with senior levels of management, service providers and local and remote business partners
• Deep technical knowledge with Cloud Computing Environments, Cloud technology management and procedures, supporting application systems and base infrastructure platforms
• 10+ years of experience working in information security controls, information technology audit, or security risk management.
• Highly analytical with strong organizational and problem solving skills
• Deep technical knowledge of Microsoft Platforms and Technologies
• Advance knowledge of relevant legislation (Sarbanes-Oxley, PIPEDA, GDPR, HIPAA, PCI-DSS, etc.) and global data residency requirement
• Deep understanding of security standard methodologies
• Effective interviewing, influencing, facilitation and presentation skills
• Excellent negotiation and conflict skills with the ability to challenge and aim to appropriate level of risk mitigation
• Experience in SOX Audit, regulatory exam (OSFI, OCC, FRB, MAS, HKMA, CSRC, etc.), privacy attestation.
• Demonstrable ability to work independently and in a team environment
• Excellent written and verbal communication skills
• Ability to work with multiple objectives and conflicting priorities
• Solid understanding of regulatory risk related implications in application development and project management methodologies

What can we offer you?

• A competitive salary and benefits packages.
• Professional development and leadership opportunities.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.

Our commitment to you

• Championing Corporate Citizenship: We build a business that benefits all stakeholders and has a positive social and environmental impact.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
• Values-first culture: We lead with our Values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$105,070.00 CAD - $195,130.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.