Control Tower Specialist Jobs

A Little Bit About Us

Nestle is the world’s largest food and beverage company. We have over 2000 brands ranging from global icons to local favourites and are present in 190 countries worldwide. In Canada, excelling means sharing our passion for our purpose of enhancing quality of life and contributing to a healthier future. It also means living up to our exemplary values which are rooted in respect for ourselves, others, diversity, and the future. We will support and improve your tasting skills with a people-focused culture and a flexible and diverse working environment. Join our team to support our purpose of enhancing quality of life and contributing to a healthier future. Bringing our brands to life and making them as relevant for today’s consumers as they’ve always been takes vision, passion, and an innovative mind-set. If you can bring that into the mix, we know the magic will happen.

Position Snapshot
Business areas: Nestlé Canada
Job title: Control Tower Specialist
Location: Brampton, Ontario, Canada
Grade: 15
Position Summary
The primary purpose of the Control Tower Specialist is to coordinate all domestic inbound and outbound flow activities to/from Nestlé warehouses (to Customer), factories and Co-Manufacturing (Supply Freight inbound prioritization) facilities in order to maximize warehouse space and labour constraints. This role will manage the day to day Control Tower operations by creating load plans in TM-SAP, tracking and measuring performance, maintaining and communicating priority load. Also, escalate all issues related to stock availability, and overflow requirements to avoid extra costs in outside storage and detention/demurrage charges from carriers.
A day in the life of a Control Tower Specialist:

• Day-to-day timely operational execution - highlight risks to customer service, transportation &

warehousing teams

• Forecast Carrier tracking of loads and escalation of carrier non-compliance
• Prioritizing all inbound loads identified by control tower tools and DSP
• Communication of known transportation-related delays to various internal stakeholders
• Timely followup of all rush / off schedule customer requests
• Ensure warehouse capacity is not exceeded by developing inbound receiving schedules with DSP inputs
• Ad hoc Accessorial validation / escalation according to the Accessorial review strategy
• Reduction in compliance fines by proactively working with customer service to identify late orders to
• Holiday Plan published and followed (i.e. align orders to shipment cycle)

customers

• Make recommendations to change inbound appointments based on stock requirements and availability

What will make you successful?

• Postsecondary education in supply chain management and experience in customer service/

transportation/ warehousing and demand & supply planning areas

• Knowledge of End to End Payment Processes and Data Management principles
• Risk management skills
• Strong knowledge of end to end Order to Cash and Shipment Processes
• Broad knowledge of business areas e.g. demand & supply planning, transportation, physical logistics
• Operational knowledge on order to cash/warehousing processes, key variants and best practices
• Strong understanding of SAP System (R/3 and TM)
• Ability to monitor real-time performance and escalate future issues throughout the organization
• Knowledge of key performance measurements in CS, transportation, warehousing and DSP

and customer service.
What You Need To Know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé is an equal opportunity employer committed to diversity and inclusion.  If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.
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