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Control Analyst Jobs
Company | Manulife |
Address | Waterloo, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Insurance |
Expires | 2023-07-29 |
Posted at | 10 months ago |
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
- Assisting with business controls walkthroughs with stakeholders, to ensure appropriate focus on key controls.
- Using your analytical skills and critical thinking to ask questions, understand our business drivers and needs to support controls reviews for business processes.
- Capitalizing on your ability to build and cultivate positive, effective relationships to strengthen your partnership with key stakeholders.
- You’re supporting recurring processes including Access card reject management, Anti-Money Laundering reviews, CDIC dry-run, FATCA/CRS reporting, Interest rate exception oversight, Losses & Errors, and regulatory customer mailings.
- Assist in the defining of role-based system access profiles and partnering with business leaders for ongoing monitoring (using tools such as IIQ) for Manulife Bank staff and vendors.
- Supporting the Operations Controls Officer with reviews of Risk Control Self-Assessments (RCSA) for each business team within Manulife Bank.
- Using your strong communication skills to lead meetings and present information to all levels within the company.
- You’re a key Subject Matter Expert (SME) representing control processes and system access governance, working with our Bank Delivery Organization (squads) to ensure sufficient controls are in place.
- You support the Operations Controls Officer with coordinating the completion of annual SOX, Audit, and Compliance requirements or attestations.
- Influencing your teammates with your good humor and passion for your role!
- Acting as a liaison with key operations stakeholders and Audit (Internal and External), to review business processes and gather and review audit evidence documentation. You assist Operations teams with Audit or Corrective Action Plans, including reviewing evidence and updates prior to closure deadlines.
- University degree/diploma in Business, Economics, or Mathematics, and/or 1-2 years working experience, working as controls or business analyst preferably in financial services.
- You “go with the flow” and can adapt to change.
- You have a basic understanding of controls frameworks and risk management practices.
- You are accountable – you make it happen, you own it, and you find solutions.
- You’re a capable and innovative problem-solver using good judgement to recommend business decisions that get results and solve customer problems.
- You maintain your composure and best-self during challenging times, tight deadlines, or challenging interactions.
- You have an approachable style that just makes people want to work with you - and that helps build great relationships between other people and groups.
- You already know a bit about financial services and Bank products and the types of technology solutions that allow a Business to lead them.
- You successfully lead exciting priorities like a champion.
- You don’t like to stand by when you notice that there’s something that could work better for your initiative, team, or Manulife Bank. You want to improve things – and you do something about it!
- You know how to build successful relationships with your coworkers and mesh naturally in an environment with geographically and culturally diverse cross-functional teams.
- You learn FAST. You pick up new insights, concepts, technologies, and tools easily. You pay strong attention to detail and have familiarity of MS Office applications and tools including Excel, Word, Access, and PowerBI.
- You never lose sight of the customer - their needs and their experience in doing business with us. You put the customer at the centre of everything you do.
- You are familiar with audit and corrective action plan processes and have a Financial Services/Banking background
- You are a strategic problem solver with the ability to think conceptually beyond day-to-day business realities and to effectively consider downstream impacts.
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