Contractor- Support Analyst Jobs

CONTRACTOR- Support Analyst (Fixed Income) -

Missions

About The Job

What are you applying for?

This is a central and dynamic position as you will provide technical and functional support for the applications that are used by our traders based in New York. In this role, you will gain in-depth exposure to both the business and technology aspects of equity derivatives business.

The position involves working closely with traders, sales, business analysts and developers to deliver and support solutions to the trading and sales desk in a DevOps model environment.

What will be your day-to-day?

• Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports.
• Functional Support
• You will manage the Client Relationship with the end user community.
• You will provide functional support to Back, Middle and Front Office on multiple Fixed Income assets (Rates, Cashloan, Exotics ) and functions (Booking, Pricing, Regulatory Reporting, Reconciliation )
• You will provide functional and technical expertise to produce and promote maintainable and quality solutions, which includes documenting system requirements and documentation of support run book.
• We encourage you to bring ideas to innovate stacks.
• You will support, develop and maintain software applications, build systems, own related processes and deliver frequent releases
• Technical support and development
• You will liaise with development/support teams in Bangalore, New York, Montreal, Paris and London.
• You will communicate with users regarding application outages and upcoming events like release, project, etc.
• You will partner with development teams (NY/Paris) on analysis and development as a part of the DevOps model
• Collaboration
• Documentation
• You will ensure timely communication to end-user and senior management
• You will bring a passion to stay on top of DevOps trends, experiment with and learn new CD technologies.
• You will handle software releases, configuration and support of all production system components and infrastructure.
• You will partner with development teams (NY/Paris) on release management.
• Crisis Management and Incident Management
• You will partner with the Global support teams (Paris/Asia) to ensure quality support to our end users.
• Improve existing support processes by enhancing automation, monitoring and documentation

Profile

What does it take to get the job?

• Good programming background in scripting language (Bash, Python, etc.)
• Technical skills:
• Education:
• Working knowledge of SQL
• Knowledge in Object-Oriented Programming language (Java/Python/C#)
• Competencies
• Experience in financial products (Fixed Income) / financial industry business processes / trading system
• 2-3 years of experience in a developer / support role
• Bonus skills:
• Clear and efficient communication with various audiences at appropriate levels
• Team-oriented, client-focused and open to different ideas/viewpoints.
• Bilingualism (French/English).
• Experience using standard DevOps tools (Jenkins, Jira, Git, TeamCity)
• Languages:
• BS degree in Computer Science or equivalent
• Quickly learns new systems/products.
• Middleware experience (Tibco, RMDS, Ultra Messaging)
• Knowledge of derivative product lifecycle workflow
• Knowledge on Client/Server application

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United State