Connectmyhealth Specialist Jobs

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Come be part of our vision as CMH leads in innovation and compassion! To learn more about CMH, please visit our website at www.cmh.org.

Why Should You Apply to CMH?

• Diversity, Equity and Inclusion Initiatives
• Leadership and Quality Improvement Curriculum
• Wellness, & Wellbeing Program
• Career Development & Education Grant
• Employee and Family Assistance Program
• Healthcare of Ontario Pension Plan (HOOPP)
• Group benefits, including health and dental, for full-time employees

Position Summary

• Reporting to the Director Patient Experience, Quality, Risk, Privacy and IPAC the ConnectMyHealth Specialist will collaboratively develop and implement a project plan including deliverables, timelines and budget. The overarching goal for this project is to increase the number of patients who register and use the provincial ConnectMyHealth patient portal. This will be achieved through direct patient promotion and promotion to/through health care providers
• ConnectMyHealth Specialist will implement the project plan which could include presentations and/or information booths to promote the patient portal, assisting with set ups, regular reporting of project milestones, altering project plan based on feedback throughout, identification of risks to achieving deliverables and as needed, development of mitigation strategies to address risks.

Qualifications

• Ability to maintain privacy
• Skills listed below are all required at an excellent to expert level
• Written and oral communication skills
• Undergraduate degree or a diploma in a health-related field in-progress is required
• Experience in various health care settings including acute care is an asset.
• Demonstrated ability to attend work on a regular basis is required.
• Proficiency in Microsoft Office suite of products (MS Word, MS Excel, MS PowerPoint) and competence with social media applications required.
• Ability to attend work in various locations (e.g., CND OHT partner spaces, community venues, Cambridge Memorial Hospital, etc.).
• Experience developing and implementing a project plan is required
• Sound judgement skills
• Ability to work equally and effectively both independently and collaboratively is required.
• Designation as a Regulated Health Professional and a member in good standing of a health profession or college, is preferred.
• Customer service orientation
• Demonstrated analytical skills to interpret project data including ability to visually present the data is an asset.
• Ability to effectively adapt and present information for a variety of audiences is required.
• Completion of an undergraduate degree or a diploma in a health-related field is an asset
• Ability to easily establish trust

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

Cambridge Memorial Hospital is committed to providing and fostering a respectful, caring, and inclusive workplace that is free from violence and harassment. We provide reasonable accommodation during recruitment and selection to support an equitable process.

We welcome all applicants and encourage members of equity-deserving groups, including but not limited to, Indigenous and LGBTQ2SIA+ communities, racialized groups, persons with disabilities, and women to apply. Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI).