Client Relationship Management - Specialist

Marsh is seeking candidates for the following position in our Vancouver location:

Client Relationship Management

What can you expect?

In this dual function role of both Client Executive and Client Representative you will be responsible for the support of senior level Client Executives and also the management of a client book. You would be responsible for growing satisfied client relationships, supporting and acquiring new clients and the delivery of the firm’s resources for the overall benefit of the client and the firm.

What is in it for you?

Marsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to work

• Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.)
• Multiple medical, dental, and vision plans with choices to fit all needs and budgets
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• A company with a strong Brand and strong results to match
• Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
• Benefits coverage starting Day 1
• Culture of internal mobility, collaboration and valued partnership with HR from the business.
• Entitled to vacation, personal and floating holidays, time off to give back to your community, 10 sick days, and company/national holidays (with early dismissal).
• Flexible Remote Working & Workplace Schedules (Remote work only during Covid-19 pandemic).

We will count on you to:

• Develop strong relationships with professional counterparts at client organizations
• Initiate new revenue for the firm through the acquisition of new clients or the expansion of revenues from existing clients
• Handle sales and/or relationship management activities with clients and prospects in order to originate new client relationships and/or expand and retain existing relationships.
• Achieve yearly sales targets
• Partner with various account management teams to provide superior client service
• Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Marsh.

What you need to have:

• Good problem-solving skills
• Level 2 BC Broker License
• Excellent communication in English
• Strong interpersonal skills, with the ability to interact at all levels of the organization including the ‘C’ Suite.
• Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines.
• 3 years of work experience within commercial insurance
• Strong business acumen including a well-rounded knowledge of general business function, finance and issues

What makes you stand out:

• Computer literate with proficiency in email, spreadsheet, wording processing and presentation software
• Strong customer service skills

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected].

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