Canada Summer Jobs (Summer Youth Employment) – Program Assistant

Locations Available: Toronto, Markham, Newmarket, North York, Scarborough, Mississauga, Brampton

Term: July 4, 2023, to August 29, 2023

ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 40,000 job seekers each year at seven locations in the GTA. As a charitable not-for-profit organization, ACCES provides job search services that connect newcomers, jobseekers, youth, women and refugees to jobs that reflect their skills and experience. We provide over 35 customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills, and experience of Canada's population.

ACCES is seeking Program Assistants to work hybrid at seven (7) of our locations: Markham, Newmarket, North York (Sheppard & the Don Valley area), Scarborough, Downtown Toronto, Mississauga, and Brampton.

Please indicate your preferred location when applying.

ACCES is recruiting youth/students in the field of Community & Employment Services, Career & Work Counseling, Immigration & Settlement, Project Management, Marketing, Community Services, & Social Work.

Duties and Responsibilities:

• Assist with the online client flow and assist with organization of special events for the sites
• And other duties as assigned
• Update client information as required
• Provide customer service care to ACCES clients
• Promote ACCES services to employers and community partners through telephone campaign
• Assist with contacting employers and community partners to raise program awareness
• Assist project/program managers with daily project administration
• Assist staff in the areas of Marketing, Online Services, and other areas as needed
• Collect and organize all client forms
• Assist staff to ensure all client needs are met

Qualifications and Experience:

• Pursuing or completed post-secondary education in the field of Community & Employment Services, Career & Work Counseling, Immigration & Settlement, Project Management, Marketing, Community Services, & Social Work preferred
• Previous work or volunteer experience working in a community base setting is an asset
• Demonstrated ability to work and co-operate in a team
• Must not be a client of ACCES, or a relative of an employee of ACCES
• Must be between 18 and 30 years of age
• Superior customer service skills (minimum of 1-year customer service experience preferred)
• Strong time management and multitasking skills
• Some experience in an administrative setting is an asset
• Must be legally eligible to work in Canada, according to relevant provincial/territorial legislation and regulations. International students are not eligible.
• Strong computer and digital skills – MS Office and troubleshooting
• Excellent written and verbal communication skills

Job Details:

• Pay Rate: $17 per hour – 35 hours per week
• Placement runs 8 weeks: July 4, 2023 - August 29, 2023

Please Note:

We thank all applicants for their interest; however only those selected for an interview will be contacted.

Candidates who are contacted may be requested to complete a screening video interview using Spark Hire.

These positions will be posted until they are filled. We will be reviewing resumes as they are submitted.

ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

Accessibility and Accommodation: ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.

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