Business System Analyst Jobs

Business System Analyst

Brampton, ON

6-12 Months

Video Interview

JD

• BSAs in the digital portfolio partner with business and technology teams to identify, document and help bring to life new journeys to drive customer acquisition and growth

• BSAs in this portfolio will gain a deep understanding of the Rogers Bank Marketing Technology and Acquisition applications, their interdependencies and downstream impacts.

• These portfolios are heavily reliant on cloud technology and the role entails knowledge of how to best work within a cloud environment: including cloud infrastructure, cloud architecture, and cloud services.

• BSAs on these portfolio also can be expected to work closely with the data platforms that underpin our journeys - including helping create and manage data feeds and integrations between systems to ensure delivery on business requirements.

• BSAs will work with business primes to understand the requirements that are provided as part of Martech / Acquisition products, projects and programs.

• This includes: asking the business questions to elicit more information, providing recommendations where possible, and partnering with others to fill in any gaps that are caught during the requirement assessment phase.

• Review, analyze and document those requirements for the technology implementation teams and partners. This includes…

• Defining and documenting use cases, user procedures and workflows

• Creation of QA plans and supporting QA as applicable

• Creating in depth documentation to support the analysis, including data mapping, process flows, project charters, requirement documents, high level design artifacts

• Partner with project managers to create project plans, project updates, timeline estimates and other analysis

• Work with the production support and operations teams to ensure business continuity is in place

• Understand and follow the security policies both in processes and technology implementations

• Partner effectively with others on the technology team and within the organization as a whole to solve problems and deliver solutions.

• In this partnership, assist in the development of implementation strategies and defining go/no go criteria.

• Conduct pre and post implementation reviews, ensuring all technical solutions have met business requirements.

• Supports system implementation and production readiness by liaising with change management, IT architecture and standards, and the business.

• Provide user documentation, user training, and post implementation support. Collaborate with business leaders, technology leads, and vendors ensuring that management is kept informed of project status and that problems and issues are escalated appropriately and clearly communicated.

• Generate reporting and dashboards with regards to project status, critical priorities, etc.

• Stay up-to-date with emerging cloud technologies and best practices to ensure that our systems are aligned with industry standards

Skill Set required/Qualification

• Minimum of 3 years of experience as a BSA with cloud knowledge

• Strong understanding of cloud technologies, including cloud infrastructure, cloud architecture, and cloud services

• Experience with AWS or Azure cloud platforms

• Strong analytical and problem-solving skills, with the ability to synthesize complex information into actionable insights

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders

• Proven ability to manage multiple projects simultaneously and prioritize effectively

• Experience with Agile and Scrum methodologies

• Strong attention to detail and a commitment to delivering high-quality work