Broker Distribution Manager (Insurance)

About The Role

Reporting directly to Head Customer and Distribution Management you will drive Swiss Re Corporate Solutions' strategy with brokers and other distribution partners in Canada.

The Primary Responsibilities Of The Role Are

Strategic planning

• Alignment with distribution partners on mutual local strategic priorities
• Understand Managed Brokers strategy in-country and across the region and communicate internally with appropriate stakeholders
• Implement local and regional distribution campaigns (where applicable)
• Execute strategic go-to-market distribution plan with emphasis on managed brokers covering core top and bottom line goals and appropriate strategic initiatives and milestones to support

Engagement

• Work with underwriting to execute portfolio priorities with managed brokers in the respective markets
• Define appropriate engagement model with local broker counterparts e.g. quarterly meetings to review priorities, risk appetite, business production, and communicate successes
• Build and manage deal pipeline with distribution partners ensuring alignment with underwriting teams

Knowledge and data

• Collate market intel from distribution partners and feed back to business (announcements on personnel changes)
• Leverage Swiss Re's thought leadership and innovation to deliver on agreed strategic priorities with distribution partners
• Interpret data on broker performance (e.g. share of wallet, acquisition costs etc.) and extract insights for the business

Escalation

• Assist with internal deal escalation for complex transactions
• Act as point of contact for the broker to raise and resolve ad hoc issues that require escalation to management

Broker Service Agreements

• Contribute to execution and planning of relevant BSAs

Compliance And Controlling

• Ensure that relevant (Client, Group, Divisional, etc.) deadlines are met
• Ensure compliance with all of Swiss Re business guidelines
• Act according to the company's Code of Conduct
• Live the Swiss Re values and Corporate Solutions Key Behaviors

Performance Measurement Criteria

• Investing time in relationship-building, internal and external, to reduce siloes and to enable working towards a common goal.
• Progress in agreed strategic initiatives
• Inspiring colleagues to embrace the mandate to achieve Corporate Solutions' strategy and ambition.
• Customer satisfaction / loyalty
• Delivery of financial results aligned with regional objectives such as GWP, retention, profitability, as well as new business pipelining, including cross and upsell opportunities
• Promotion of innovative and alternative risk solutions

About You

Educational background

• A university degree with or equivalent education/experience.

Professional experience

• Intimate knowledge of various CRM systems such as salesforce.com
• Track record in dealing with complex transactions
• Track record in sales, relationship management and new business origination
• Broad industry network with key stakeholders (brokers, corporate risk managers, insurance professionals)
• Significant and varied experience in the insurance market either in distribution management, underwriting, risk management or insurance marketing complemented by practical experience in executing non-standard risk transfer solutions.

Competency & Personality

• You have demonstrated strategic vision, have a strong business acumen and result orientation. You can think out of the box, roll your sleeves up and are not afraid to take charge of a situation.
• You listen, also to what is not being said and can take an unpopular stand when necessary.
• You foster a culture of receiving and giving feedback
• You can spot and design differentiating, innovative solutions to secure competitive advantage
• Flexibility and adaptability is expected to thrive in our complex and changing international and cross-cultural environment.
• You are also eager to expand boundaries of existing business and transaction model while being guided by a strong sense of integrity in all that you do.
• You have excellent communication and negotiations skills, with ability to handle conflicts and steer multiple parties ' interests into an aligned one.
• An enaging personality, a team-builder and networker, who enjoys working in a multi-cultural team environment.

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

Keywords

Reference Code: 124619