Booking Clerk, Ms Clinic & Eeg/Emg Clinic

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.
Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more .
We are currently looking to fill a Casual opportunity for a Booking Clerk, MS Clinic & EEG/EMG Clinic at Burnaby Hospital located in Burnaby, BC.
Come work with us!
Fraser Health is proudly recognized as a BC Top Employer . Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
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Detailed Overview
The Booking Clerk performs reception duties, schedules and books patient appointments, registers patients and performs a variety of clerical and secretarial functions for the assigned clinic(s).
Responsibilities

• Operates office equipment such as photocopiers, scanners, and fax machines; carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, changing toner cartridges. Refers further maintenance required to appropriate personnel.
• Registers patients upon arrival using a computerized registration system; obtains and confirms patient information and completes and enters related registration documentation.
• Maintains medical and office supplies and orders as necessary, according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel. Maintains a clean and tidy supply area.
• Performs a variety of reception duties including answering the telephone, directing incoming calls as appropriate, taking messages, answering routine inquiries, providing information of a general nature regarding the clinic, and receiving visitors and patients.
• Performs other related duties as assigned.
• Processes incoming and outgoing mail, faxes, reports/records, couriered documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail and preparing outgoing mail for pickup. Signs for receipt of packages and shipments.
• Sets up and maintains filing systems for materials related to the clinic, patients, correspondence, reports, minutes and directories; creates files, labels, and files.
• Compiles and gathers statistics and information from various sources; enters data into computerized systems to ensure data is kept up to date; prints related reports.
• Maintains timekeeping records for regular and casual staff and submits/enters to payroll system as required. Receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services or designate for approval.
• Types technical and non-technical materials such as correspondence, medical reports, and various other documents, from handwritten draft or general instruction by utilizing a variety of software. Composes routine correspondence for signature.
• Schedules and books outpatient appointments for the clinic according to established policies and procedures; receives appointment request or referral, makes follow up appointments, adjusts appointments as appropriate, and informs client of appointment times. Contacts appropriate doctor''s office and client and follows up on referrals and necessary diagnostic tests required for the appointment.
• Arranges meetings/special functions by performing duties such as booking meeting rooms, ordering refreshments, sending invitations or contacting attendees, typing and circulating notices and/or agendas. Records, transcribes, and distributes notes or minutes of meetings.

Qualifications
Education and Experience
Grade 12 and two years of recent, related experience or an equivalent combination of education, training and experience.
Skills And Abilities

• Ability to communicate effectively both verbally and in writing.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.
• Knowledge of medical terminology.
• Ability to organize work.
• Ability to keyboard at 45 w.pm.
• Ability to deal with others effectively.