Automotive Service Manager Jobs

Are you looking for a role in which you can transfer your leadership and operational skills, and better manage your work-life balance? Are you working in the service department, but want better managerial position, responsibilities and career path with a people-facing, target-driven, and rewarding role? Our Automotive Service Manager position could be for you.
 
In this position, you will manage the overall the service department of our dealership, from customer relations to warranty administration and beyond. Your responsibilities will include establishing and maintaining excellent relationships with customers, developing and training the service team, reviewing and revising customer service orders, and implementing strategic operational initiatives. Your goal is to build mutually beneficial relationships with clients, manufacturers, and team members, while driving our dealership's profitability and performance.
 
Key responsibilities:
• Identifying and developing customer and interdepartmental relationships.
• Advising on and selling the most appropriate solution for customer vehicle problems, warranties, services, and repairs.
• Assessing and responding to the needs of each customer and each department.
• Training and developing the Service team.
• Administering warranty claims and communicating warranty information to customers.
• Reviewing and revising customer service orders and inspecting the quality of technicians' repairs.
• Developing and following action plans to ensure Service department profitability.
• Networking to build business information that can be converted into commercial opportunities.
 
The ideal candidate:
While we may consider any experience and background, any potential Manager must possess:
• A strong and proven track record in service department, preferably in an automotive setting and European brands is an asset.
• Excellent time management and organizational skills.
• Strong commercial business acumen.
• A passionate desire to succeed and build a successful career.
• A winning mentality.
• The ability to overcome objections and be persistent.
• Knowledge of automotive systems and warranty guidelines.
• Outstanding leadership, coaching, and team building skills.
About the company:
One of the prestigious European brands’ dealership with extensive experience in the market. The service center is equipped and facilitated with all equipment to meet safety and manufacturer standards.
 
What’s on offer?
• The opportunity to work in a leading automotive dealership that values training and development, as well as career progression.
• Salary depending on experience.
• Bonus, subject to performance.
• Extensive rewards and incentives; subject to performance.
• Comprehensive and ongoing training in all aspects of the job.
• Unparalleled career progression opportunities – including potential leadership roles.
 
This role requires a dedicated professional with strong interpersonal, analytical, and leadership skills who can maintain rapport with customers, manufacturers, and dealership team members. As the Service Manager, you must be able to work independently, effectively manage your time and work flow, and communicate effectively with other team members. If you think you have what it takes, apply now and start your journey towards a rewarding and long-term career with us.