Assistant Vice President Human Resource Transformation

IMMEDIATE INTERIM OPPORTUNITY

Title: Interim Assistant Vice President Human Resource Transformation

Reports To: Vice President, Corporate Services and CFO

Duration: 6 Months

Location: Waterloo (Hybrid)

Our client, a complex and well regarded higher educational organization is seeking an experienced HR professional to add critical capacity and capability to their team as they embark on a critical organizational transformation. As a part of the HR Leadership Team, you will continue to build HR Operational Services to streamline access to HR support and information and simplify how employees and leaders access HR services. You will design, build, and deliver solutions to optimize HR delivery of services to eliminate manual work, drive efficiency, improve processes with an overall goal to enhance HR service delivery and the employee experience to ensure our client remains competitive and recognized internally and externally as a great place to work.

This position is a great opportunity to use your experience in designing effective and efficient HR processes and operations and to bring your strong operational and process mindset to an organizational transformation. Your strategic mind and proactive manner, with a focus on innovation, efficiency, and the people experience will be critical to this position.

Key Accountabilities:

• Ensure HR Operations’ audits and control processes are developed and followed in compliance with external regulations, internal policies, and procedures.
• Management of complex HR processes, people analytics and operational excellence
• Measure and drive operational and performance requirements through the creation and analysis of KPIs.
• Ensure compliance with relevant data privacy/protection policies and regulations.
• Lead the proactive management of HR policies to ensure they reflect HR center of excellence design, regulatory requirements, legislative changes and/or business needs.
• Stay connected to the marketplace for opportunities to remain competitive with system enhancements, new vendors and improve overall effectiveness.
• Create process and capacity for advisory and support for day-to-day inquiries, advice, and transactional support
• Partner with Labour Relations to implement and update collective agreement terms and requirements.
• Embrace continuous improvement; promote HR governance, and the use of data and analytics to drive accountability, learn and adapt to meet changing needs.
• Build process documentation, work instructions, scripts and all other supporting documentation for the team working in HR Operational Services with a focus on employee experience, efficiency, and quality advice.
• Develop a plan to elevate the efficiency and effectiveness of operational HR leveraging the implementation of a new HRIS
• Lead and manage a team of HR Operational Services professionals providing coaching, development, and training to ensure a high level of engagement.
• Promote new ways of working; consolidating, standardizing, and automating work to create capacity across HR.
• Build 24-hour access to tools, resources, and self-service
• Partner with colleagues to ensure the effective implementation of a new HRIS
• Vision and develop the strategy for a best-in-class, customer service-oriented HR Operational Services that will act as a central point for employees on HR matters related to hire-to-retire transactions, policies, practices, and procedures

Education and Experience

• Excellent verbal and written communication skills.
• Experience implementing or upgrading HRIS.
• Proven ability to influence and drive change aligning people strategy with business goals.
• Excellent problem-solving skills with ability to apply sound judgment and innovative solutions to challenging issues.
• University degree and 10+ years of HR operations experience designing and leading an HR operations or HR shared services team for a company of over 1000 FTEs.
• Experience in developing business requirements, process analysis and process Improvement.
• Strong people leader experience and demonstrated ability to develop talent and build an engaged team.
• Knowledge of employment laws, regulations and practices and the implications on HR processes.
• Worked in complex unionized environments.
• Ability to build and maintain collaborative, positive relationships with all stakeholders in a matrix structure.
• Knowledge of Human Resources best practices and standards.

PLEASE SEND YOUR CV (AS A WORD DOC) TO: [email protected] (Subject: Job Title)

LHH Knightsbridge Interim Management is a service to help our clients address a wide range of scenarios including leadership support due to sudden departures, driving key change initiatives or leading transformation projects. Our interim executives step in with minimal downtime to meet specific objectives and deliver results. All have held senior positions in the past and have now chosen to offer their unique depth and breadth of experience to organizations on a limited engagement basis.

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Lee Hecht Harrison Knightsbridge Corp. is committed to providing equitable treatment and accommodation to ensure a barrier-free recruitment process. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and our AODA policy, a request for accommodation will be accepted as part of the hiring process. If you require accommodation to apply or if selected to participate in an assessment process, please provide your accommodation needs in advance to the Recruitment Lead for this opportunity.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

May 2023