Aftermarket Coordinator Jobs

Aftermarket Coordinator

London, Ontario

Automation and Robotics Division

The Automation and Robotics Division is comprised of problem solvers who automate and improve manufacturing processes through innovative projects. Speed, precision, flexibility, adaptivity, and tenacity are traits that our people share with the robotic systems we create. With an intense focus on customer experience, we are growing rapidly and constantly evolving.

Our team members tackle challenging robotic pick-and-place, packaging, palletizing, assembly, and quality inspection applications for clients across North America in multiple industries. Typical projects range between 3-12 months in duration, $100k to $10M+ in value, and 3 to 20 awesome team members you can count on.

As a member of the Aftermarket team, you will be the first to connect with our customers for post installation and warranty support requests. These requests will encompass quotes, breakdown support, service requests and more. You will be responsible for supporting with the coordination of team members and materials required to solve our customers inquires.

Click here to see a JMP Solution in action: https://www.youtube.com/@jmpsolutions

What would a typical day be like?

• Onsite project coordination
• Invoicing review
• In coordination with senior staff and designers, prepare parts quotes within excel; ranging from simple repeats to tracking down old assemblies
• Backup support for the Supply Chain Team specifically surrounding processing of Pos
• Prepare PO order sheets in ETO
• T&M billing assistance
• Working with purchase components vendors for pricing
• Monitor procurement sites for new orders and request updates within the sites or via email
• Project preparation in the ERP system Deltek such as setting budgets, uploading POs and more
• Order coordination such as preparing packing slips, printing and applying customer part labels, logging order tracking numbers in appropriate trackers and updating Deltek as appropriate

What qualifies you for this opportunity?

• Intermediate to advanced skill level within excel and other Microsoft suit products
• Previous experience working with an ERP system an asset
• Post-secondary education in Supply Chain or related studies
• Highly detailed oriented
• Methodical, inquisitive and curious
• Experience working in an engineering environment is ideal
• Ability to multitask effectively and efficiently

What does JMP Offer You?

Here at JMP, we offer a very generous compensation and benefits package including:

• And more!
• 401K Matching
• Health
• Dental coverage
• RRSP Matching

ABOUT CONVERGIX AUTOMATION SOLUTIONS

Convergix Automation Solutions is a Global Systems Integrator specializing in custom automated manufacturing systems including, robotics, controls, material handling, information and software systems, process automation in a variety of manufacturing industries. With over 900 employees, 25+ Locations worldwide and $300M in Sales, Convergix is growing organically as well through acquisition to become a leading $1B Automation Integration global partner. We are a single source automation solutions provider that leverages the geography, technology, industry expertise and capacity of the entire Convergix portfolio across the entire value chain for our customers in a diverse set of industries.

Learn more about us: https://convergixautomation.com/

JMP Solutions (a Convergix Company)

Founded in 1987, JMP is an automation systems integrator offering solutions to diverse industrial and consumer end markets. It designs, engineers, and integrates hardware and software to automate its customers’ manufacturing and production facilities. Headquartered in London, Ontario, with an established North American footprint consisting of 17 office locations across the U.S. and Canada, the Company’s multi-geographic branch model provides it with a strategic advantage over smaller, sub-regional competitors, allowing it to provide targeted, local support while also growing with its blue-chip customer base across geographies and applications. We are certified as a “Great Place to Work” in both Canada and US. We have also been awarded one of the “Top 50 Best Workplaces Canada” nine (9) times, including Best Workplaces for Inclusion, for Women and Professional Services 2021 and 2022.

What does JMP value?

Our values are our foundational concepts on which we build JMP; we adhere to these no matter what mountain we climb.

• Leadership: We value people who lead by example, take pride in what they do and inspire others
• Excellence: We set high standards of performance for ourselves and our team
• Respect: We promotes a caring environment of mutual respect for employees, customers, partners, and communities
• Collaboration: We team together to achieve far more than we could on our own
• Relationships: We identify professional working relationships and create opportunities to develop those relationships
• Integrity: We do what we say we will do, every time, all the time.

Why join the JMP team?

As a growing company in the industrial technology industry and rooted with strong corporate values, JMP Solutions can offer a unique value proposition to employees. Our employee promise is a rewarding employee experience delivered through a focus on three key areas:

• Flexibility and Collaboration
• Development and Career Growth
• Impact and Recognition

We thank all candidates for their interest, however only those considered for an interview will be contacted.

JMP Solutions has an accommodation program in place that provides reasonable accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources.