Admitting/Switchboard Clerk - Emergency

Come work as an Admitting/Switchboard Clerk with Vancouver Coastal Health (VCH) in Sechelt, BC!

Vancouver Coastal Health is looking for an Admitting/Switchboard Clerk to join the Emergency team at Sechelt Hospital.

As the Admitting/Switchboard Clerk in the Emergency Department you will make your impact by

• Receiving and interviewing patients, referring patients to Emergency nurse for immediate assessment based on established guidelines, completing and processing admitting records, contacting personnel for relevant information, and entering data into a computerized system.
• Performing clerical work related to patient admissions and switchboard operation.
• Operating the switchboard, locating personnel through the use of pagers, answering services and the public address system, and responding to emergencies according to established procedures.

About Sechelt, Bc

Sechelt is located on the traditional territories of the shíshálh (Sechelt) Nation and is approximately 50 km northwest of Vancouver. It is accessible from the mainland by a 40-minute ferry trip between Horseshoe Bay and Langdale, followed by a 25-minute drive along Highway 101, also know as the Sunshine Coast Highway. This charming seaside community is know for its natural beauty and is a popular destination for outdoor activities including sightseeing, boating, diving, camping, and mountain biking. There are also several municipal parks, plenty of eateries, locally owned shops, boutiques and galleries, and a golf course. Imagine a lifestyle where you are only a short walk or bike ride to work, you go home for lunch and you are home again in time for an activity or go for a hike AND watch the sunset - all before dinner. That is what Sechelt has to offer you!

About Sechelt Hospital

Sechelt Hospital is an acute care, 46-bed facility located in Sechelt, British Columbia and serves over 30,000+ residents of the Lower Sunshine Coast. Sechelt Hospital provides a full range of services to the community, including Emergency care, Renal program-community dialysis units, Mental Health and Substance Use Services, surgical services, birthing for low-risk pregnancies and imaging services.

Education & Experience

• Grade 12 and one (1) years recent related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to deal with others effectively.
• Ability to operate related equipment.
• Ability to organize work.
• Ability to communicate effectively both verbally and in writing.
• Ability to keyboard at 45 w.p.m.
• Knowledge of medical terminology.
• Physical ability to carry out duties of the position.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.

Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https//my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

Come work as an Outreach Worker with the Overdose Outreach Team in Vancouver, BC!

Vancouver Coastal Health is looking for an Outreach Worker to join the Overdose Emergency Response Team in Vancouver, BC. Apply today to join our team!

As an Overdose Outreach Worker with VCH, you will

• Under the direction of the Registered Nurse, administer medication to clients and provide medication reminders.
• Assist clients in accessing benefits or assistance as appropriate and provide brief planning and coordination on issues related to substance use, opioid agonist therapy, overdose prevention and harm reduction.
• Provide basic health-promoting information and promote development of life-skills to clients.
• Liaise and work with community resources and healthcare providers.
• Monitor clients by methods such as observing client’s health condition and environment.
• Arrange, plan, escort and accompany designated/marginalized individuals on appointments, errands and other activities, as required.
• Create linkages to other community resources and programs.
• Work as a member of an interdisciplinary team to provide support services to individuals and their families with accessing opioid agonist therapy and related support services.
• Perform a variety of general clerical duties, attend meetings and participate in patient care planning and coordination.

About The Overdose Outreach Team

Our team of outreach and social workers and peers provide connections for people who have recently experienced opioid overdose and/or are at high risk for opioid overdose to substance use care and support.

We help clients with

• Overdose prevention education
• Navigation to appropriate services (e.g., primary care, detox, treatment, etc.)
• Support in accessing Opioid Agonist Therapy (OAT) (e.g., methadone, suboxone, iOAT, etc.)

The Overdose Outreach Team does not provide long-term case management services. However, we will support clients in accessing the long term supports as need.

Education & Experience

• Valid BC driver’s license and vehicle.
• Cardiopulmonary Resuscitation (CPR).
• Diploma in Community Social Services and one (1) year related experience working with People who use substances and those suffering from complex mental health issues and/or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to communicate effectively both verbally and in writing.
• Crisis prevention/intervention and conflict resolution/de-escalation skills.
• A working knowledge and familiarity with health and social service programs specific to the North Shore and more generally speaking in the Lower Mainland.
• Excellent interpersonal and organizational skills.
• Demonstrated ability to establish rapport with clients and families in order to explore issues that are beyond the initial presented concerns.
• Demonstrated ability to work with marginalized and culturally diverse populations including those with substance use issues and mental illness.
• Demonstrated listening and information seeking skills that promotes communication and lead to a cooperative approach to problem solving within a multidisciplinary setting.
• Working knowledge of harm reduction principles
• Proven ability to work independently and collaboratively in a team environment as well as capacity to work in partnership with other community agencies.
• Physical ability to carry out the duties of the position.
• Demonstrated skill in CPR techniques and First-aid.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Officer Order and the Health Sector Order), as of October 26, 2021, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Access to exclusive discount offers and deals for VCH staff
• Grow your career with employer-paid training and leadership development opportunities
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families

Diversity, equity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https//my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.