Account Manager - Transportation Sales

Tenure: Full-time, Permanent

Location: Mississauga, ON

Pay Rate: $60,000/annually + commissions

Responsibilities:

• Able to think critically and rationally on resolving issues relating to sales.
• Communicate service or rate actions, notable trends, policies, and other relevant information to assigned accounts. Inside sales professionals are good communicators who adapt to the changing needs of customers and provide creative solutions to issues and concerns. Understanding the fundamentals of the organizations business, our unique value propositions and attention to detail are of critical importance.
• Actively prospect potential buyers through proactive outreaching or by contacting sales leads, as well as by replying to phone calls, emails, and social media messages.
• The Inside Sales Professional must have the confidence to naturally engage with prospective customers through various channels to identify potential new business opportunities
• Inside sales professionals build relationships with customers by proactively following up on their satisfaction with organizations services and addressing inquiries and concerns.
• As the customer’s main point of contact, they’re responsible for relaying information and coordinating with internal teams to solve issues.
• Beyond updating customers about ongoing requests, it’s the job of inside sales professional to ensure that these requests are executed on time. They will coordinate with the operations team to ensure the customer request or required action is implemented and provide feedback to the customer as required.
• Inside sales professionals assist the members of the Business Development team by working with them and their clients on providing spot bid and RFP quotations, qualifying internally generated sales leads, ensuring accuracy and currency of customer information within the CRM and TMS applications, and successfully satisfying customer needs or concerns.
• In-depth knowledge of sales processes to support the Business Development Sales managers as advisors to meet a customer's requirements.