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Global Technical Support Engineer Jobs

Technical Support Engineer Jobs
By Subscribe At Canada
Manage and address electronic tickets efficiently
2+ years' of technical support experience
Strong written and verbal and troubleshooting skills
Reproduce customer environment and run tests
Liaise between sales team, customer success team, and customers to properly address customer problems
Troubleshoot and configure software and hardware
Technical Support Engineer Jobs
By PGP Life Scientific Ltd At Waterloo, Ontario, Canada
Manage and address electronic tickets efficiently
8+ years' of technical support experience
Strong written and verbal and troubleshooting skills
Excellent verbal, written and interpersonal communication skills.
Knowledge of medical and lab safety and standards
Attending weekly training sessions to improve technical skills.
Technical Support Engineer (Rolling Stock)
By Siemens At Montreal, Quebec, Canada
Required Knowledge / Skills, Education, And Experience
Assist with running maintenance on a fleet of locomotives and coaches, maintenance instructions from Computerized Maintenance Management System (CMMS).
Very good knowledge of French and English both written and spoken, with excellent communication skills in both languages
Ability to work under pressure (stress management)
Bachelor's degree in Electrical or Mechanical Engineering or College degree in Mechanical or Electrical Engineering or equivalent experience
More than 3 years of experience in an industrial, maintenance or commissioning environment preferably in rolling stock industry
Technical Support Engineer Jobs
By Calabrio, Inc. At Vancouver, British Columbia, Canada
Experience with operating a Workforce Management platform
Provide technical assistance to Calabrio customers using Workforce Management or DX
Provide status to the Calabrio management, the customer, Calabrio sales and external system providers support staff as necessary
Utilize remote secure access technologies such as VPN and WebEx to diagnose and resolved customer issues
Employ methodical problem resolution techniques to remotely diagnose hardware and operation system end applications using diagnostic utilities
Experience with Microsoft SQL Server, basic queries

Are you looking for an exciting opportunity to use your technical expertise to help customers around the world? We are looking for a Global Technical Support Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer problems. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview Global Technical Support Engineers provide technical support for customers and clients around the world. They are responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and helping customers understand the products and services they are using. They must be able to work with customers from different cultures and backgrounds and have excellent communication and problem-solving skills. Detailed Job Description Global Technical Support Engineers are responsible for providing technical support to customers and clients around the world. They must be able to troubleshoot and resolve technical issues, provide technical advice and guidance, and help customers understand the products and services they are using. They must be able to work with customers from different cultures and backgrounds and have excellent communication and problem-solving skills. They must be able to work independently and as part of a team. Job Skills Required
• Excellent communication and problem-solving skills
• Ability to work with customers from different cultures and backgrounds
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 3+ years of experience in technical support
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Ability to troubleshoot and resolve technical issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• 3+ years of experience in technical support
• Experience working with customers from different cultures and backgrounds
• Experience troubleshooting and resolving technical issues
• Experience providing technical advice and guidance
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Help customers understand the products and services they are using
• Work with customers from different cultures and backgrounds
• Maintain customer service standards
• Document customer interactions and technical issues
• Monitor customer feedback and provide feedback to management