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Customer Service Adviser Jobs

Coord, Customer Service Jobs
By City of Mississauga At Mississauga, Ontario, Canada
Provide general supervision of staff and programs in the role of Manager-on-Duty
Minimum 3 to 5 years administrative experience
Previous supervisory or leadership experience is considered an asset
Previous cash handling and inventory control experience
Previous experience with budgeting and financial reporting is a definite asset
Working knowledge within the recreation field
Customer Service Trainee Jobs
By Spara Executives At Toronto, Ontario, Canada
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives
1-3 years working as a customer service associate, sales representative, or experience in a retail, restaurant, or hospitality environment
Above-average emotional intelligence and people skills
Daily Responsibilities for our Customer Service Trainee:
Wanted Qualifications for our Customer Service Trainee:
Service Dispatcher - Customer Service
By Siemens At Nisku, Alberta, Canada
Keep regular communication with FSR’s for job status (cost control) and for logistics safety reasons (such as remote areas).
Manages on call distribution for after-hours and SiDriveIQ.
Handle customers daily reporting requirements and submissions.
Experience with customer service and handling customer complaints.
Attention to detail and organization skills.
Experience using computers, software, apps and digital tools in general.
Receptionist, Customer Service Jobs
By Hôtel Château Joliette At Joliette, Quebec, Canada
At least one year of customer service experience;
Knowledge and use of computer systems Windows, Excel, Word, Internet & Outlook.;
Knowledge of Hotello software an asset;
Training in hospitality and/or experience in the preferred field;
Knowledge of the immediate region and tourist points of interest
Sense of responsibility, initiative and great autonomy are essential;
Customer Service - Hospital, San Diego, California
By TotalMed, Inc. At Canada

Job Description We are seeking a Hospital Customer Service for an assignment in San Diego California. Customer Service Representative handles customer calls by answering questions, finding ...

Customer Service Wfm (Telkoware)
By BCJobs At Vancouver, British Columbia, Canada

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. ...

Customer Service Reps Jobs
By Quantum Management Services Ltd. At Ottawa, Ontario, Canada
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Customer Service Jobs
By Compunnel Inc. At Halifax, Nova Scotia, Canada
This job Req is for the Group Benefits department.
Seeking candidates with a minimum 6 months’ work experience in a call center environment.
Job Title: Customer Service Professional III
Location : 2727 Joseph Howe Drive , Halifax, Nova Scotia, CAN, M4W 1E5
Hybrid (2days Onsite per week)
Preference is hybrid, 2 days in office, Tuesday, and Wednesday.
Receptionist Customer Service Jobs
By Randstad Canada At Springwater, Ontario, Canada
Receive payments and issue receipts for all departments (Finance, Building, Planning, Clerks, Parks & Recreation, etc.)
Responsible for processing property tax and water/wastewater requests from homeowners, including copies of bills and statements of accounts
The position requires 1-3 years related experience, direct experience is considered an asset.
The position requires a thorough knowledge of the various computer applications appropriate to the position including Microsoft Office, Microsoft
Primary telephone and front counter coverage
Assist with the mailing of all water/wastewater bills and property tax bills
Customer Service Trainer Jobs
By Executive Aviation At Halifax, Nova Scotia, Canada
Scheduling and facilitating course material to meet initial and recurrent requirements
Training experience in in-class, on-the-job and on-line settings
At least 2 years of airline customer service experience
Strong communication and interpersonal skills
Leading and developing the local training program
Maintaining documentation and records including air carrier trainer matrixes
Customer Service Professional Jobs
By CORE Resources At Halifax, Nova Scotia, Canada
A continuous learner.Willing to learn new applications, products and services and stay up to date with knowledge articles.
A solution driven mindset, problem solving and decision-making skills.
Previous customer service experience in a contact center, retail environment or service industry.
Previous experience in a contact center environment would be considered a tremendous asset.
We are committed to delivering an outstanding client experience, as our customer-centric focus is a critical pillar of our business strategy.
We demonstrate our competitive advantage by leveraging our global scale, our global capabilities,and our local market focus.
Customer Service - Hospital, Anaheim, California
By TotalMed, Inc. At Canada

Job Description We are seeking a Hospital Customer Service for an assignment in Anaheim California. Customer Service Representative handles customer calls by answering questions, finding ...

Are you looking for an exciting opportunity to help customers and make a difference? We are looking for a Customer Service Adviser to join our team and provide outstanding customer service! If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview:

Customer Service Advisers provide support to customers by answering their questions, resolving their issues, and helping them with their purchases. They are responsible for providing excellent customer service, maintaining customer records, and ensuring customer satisfaction. They must be knowledgeable about the products and services offered by their company and be able to provide accurate information to customers.

How To Become an Customer Service Adviser:

To become a Customer Service Adviser, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service, sales, or a related field. Additionally, you should have excellent communication and problem-solving skills.

Customer Service Adviser Skills:

• Excellent customer service skills
• Knowledge of products and services
• Ability to handle customer complaints
• Ability to multitask
• Excellent communication skills
• Problem-solving skills
• Knowledge of computer systems
• Ability to work in a fast-paced environment

What is Customer Service Adviser Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of company products and services
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of applicable laws and regulations
• Knowledge of customer service best practices

What is Customer Service Adviser Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Maintain customer records
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and make improvements
• Assist with sales and marketing initiatives

What is Customer Service Adviser Experience?

• Previous experience in customer service, sales, or a related field
• Experience with customer service software
• Experience with customer service best practices
• Experience with problem-solving and conflict resolution
• Experience with multitasking and working in a fast-paced environment

What is Customer Service Adviser Qualifications?

• High school diploma or equivalent
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to handle customer complaints
• Ability to multitask
• Knowledge of computer systems

Customer Service Adviser Education:

• High school diploma or equivalent
• Bachelor’s degree in business, customer service, or a related field
• Professional certification in customer service
What tools help Customer Service Adviser work better?
• Customer service software: Customer service software helps Customer Service Advisers manage customer inquiries, track customer feedback, and provide accurate information about products and services.
• Live chat software: Live chat software allows Customer Service Advisers to communicate with customers in real-time and provide immediate assistance.
• Knowledge base software: Knowledge base software helps Customer Service Advisers quickly access information about products and services and provide accurate information to customers.
Good tips to help Customer Service Adviser do more effectively?
• Listen carefully to customers: Listening carefully to customers is essential for providing accurate information and resolving customer issues.
• Stay organized: Staying organized is important for managing customer inquiries and ensuring customer satisfaction.
• Follow up with customers: Following up with customers is important for ensuring customer satisfaction and resolving any issues that may arise.
• Be patient: Patience is essential for providing excellent customer service and resolving customer issues.
Common Customer Service Adviser interview questions?
• What experience do you have in customer service?
• How do you handle customer complaints?
• What do you consider to be excellent customer service?
• How do you stay organized when dealing with customer inquiries?
• How do you handle difficult customers?
• What strategies do you use to ensure customer satisfaction?