Voice Tester Jobs

2.5+ years of hands-on experience and expert knowledge of LAN/WAN systems, networks and applications.

•Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

•Manages the purchase, installation, and support of unified communications infrastructure equipment and applications.

1.8+ years of Network Analyst industry experience

3.8+ years of experience with Unified Communication systems i.e. Oracle, Cisco required

4.5+ years of experience with Telephony Vendor systems and processes

• Corporate Telephony - Cisco Call Manager, Cisco Unity Voicemail, Voice Gateways,

• Experience in managing Ring Central Cloud Communication Platform or any similar platforms

•Ring Central – Cloud communication Platform

• Cisco Unified Communications/Voice Conferencing/Webex.

• Genesys Cloud CX technology, Call Recording, Voice conferencing and collaboration

Your responsibilities will include but are not limited to:

·Have the flexibility to manage your schedule

·Two (2) or more years of teaching experience (preferred)

·Familiar with Royal Conservatory or Conservatory Canada exam requirements

·Competent piano skills (Grade 6 RCM or equivalent preferred)

·Teach students to sing, read and interpret music

Collaborate closely with clients and project stakeholders to understand voiceover requirements and deliver exceptional results.

Proven experience as a Voice Over Artist with a strong portfolio showcasing diverse voiceover projects.

Exceptional vocal skills and ability to adapt to different styles, tones, and characters.

Strong communication and collaboration skills to work effectively with clients and project teams.

Provide captivating and professional voice overs for a wide range of projects, including commercials, narrations, audio books, etc.

Adapt your voice to suit different styles, tones, and characters as required by each project.

Manage and optimize the Net Promoters Score survey

Train and enable teams to do their own research through onboarding, education and providing ongoing support

Has 5+ years experience in customer insights, voice of the customer, analytics or consumer research

Optimizing and scaling the process of doing qualitative research with clients on a regular basis

Monthly org-wide Voice of the Client newsletter

Sharing insights at bi-weekly All-Hands meetings

Develop a deep understanding of the Sonder guests' end-to-end experience by gathering, analyzing, and mapping structured and unstructured data

Effectively measure the impact of guest experience on business and operational KPIs

Manage Sonder's customer feedback program and continuously improve the program to unlock better insights and business outcomes

Stay abreast of the latest customer experience industry and research trends to develop advanced methods for driving insights and experience improvements

Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork

Mesurer efficacement l'impact de l'expérience des clients sur les KPI commerciaux et opérationnels.

• Experience with testing call center systems (voice and DTMF)

• Experience with testing Conversational AI solutions using automated testing tools such as Cyara

• Experience with Google Cloud or AWS

• Experience with test automation and Test-Driven Development (TDD)

• Good to have past working knowledge on Cyara desirable

• Strong team player with excellent written and verbal communication skills