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Visitor Services Associate Jobs in British Columbia

Visitor Center Clerk Jobs
By SOAR365 At Richmond, British Columbia, Canada
1+ years' experience in a Customer Service environment
DBIDS/DEERS/RAPIDS system knowledge is a plus
Attends all required agency staff meetings and training sessions
High School diploma or equivalent
Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances, and collections
Proficiency with email, Microsoft Office, and operations-related applications

Are you passionate about providing exceptional customer service? We are looking for a Visitor Services Associate to join our team and help create an unforgettable experience for our visitors! As a Visitor Services Associate, you will be responsible for greeting visitors, providing information, and helping to create a positive and welcoming atmosphere. If you have a friendly and outgoing personality and are looking for a rewarding career, this could be the perfect job for you!

Overview Visitor Services Associates are responsible for providing excellent customer service to visitors and guests of a facility. They are the first point of contact for visitors and are responsible for providing information, answering questions, and helping visitors navigate the facility. Visitor Services Associates must be knowledgeable about the facility and its services and be able to provide visitors with accurate information. Detailed Job Description Visitor Services Associates are responsible for greeting visitors and guests, providing information about the facility and its services, answering questions, and helping visitors navigate the facility. They must be knowledgeable about the facility and its services and be able to provide visitors with accurate information. Visitor Services Associates must be friendly and professional and be able to handle difficult situations with tact and diplomacy. They must be able to handle multiple tasks at once and be able to work independently. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of the facility and its services
• Ability to handle difficult situations with tact and diplomacy
• Ability to multitask
• Ability to work independently
• Knowledge of computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the facility and its services
• Ability to handle difficult situations with tact and diplomacy
• Ability to multitask
• Ability to work independently
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of the facility and its services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience in a similar role
Job Responsibilities
• Greet visitors and guests and provide information about the facility and its services
• Answer questions and provide accurate information
• Help visitors navigate the facility
• Handle difficult situations with tact and diplomacy
• Handle multiple tasks at once
• Work independently
• Use computer systems and software to provide information and answer questions