Test Case In Production
By ATCO At Edmonton, Alberta, Canada
Five-to-seven (5-to-7) years job experience—a blend of training, procedures and project management knowledge
Support billing and customer care initiatives. Your project management skills will be vital when they are needed.
Applied experience with the development of policies, processes and procedures for Service Management activity, including workflow for client and service management
Extensive, directly related knowledge and experience of the electric industry structure in Alberta and the roles and responsibilities of market participants.
Manage vendor relationships by laying out expectations and keeping lines of communication open.
Five (5) years training and documentation experience
Assistant Defect Manager (Problem Manager) [Scotiabank]
By CareerBeacon At Ottawa, Ontario, Canada
Coordinate with Release Management and Vendor Management to understand and align on budget/costs
Coordinate final approval of defect resolution and timing working with CAB, Release Management and application teams
Identify opportunities for improvement of the defect management process, and implement those improvements
Support incident management processes in the identification of known issues
Strong quantitative skills, experience in developing dashboards, ad-hoc analysis and visualization tools
Understanding of customer behaviour, and experience in frontline customer service
Assistant Defect Manager (Problem Manager)
By MD Financial Management | Gestion financière MD At Ottawa, Ontario, Canada
Coordinate with Release Management and Vendor Management to understand and align on budget/costs
Coordinate final approval of defect resolution and timing working with CAB, Release Management and application teams
Identify opportunities for improvement of the defect management process, and implement those improvements
Support incident management processes in the identification of known issues
Strong quantitative skills, experience in developing dashboards, ad-hoc analysis and visualization tools
Understanding of customer behaviour, and experience in frontline customer service
Program Director In Masters Of Management In Retailing (Mmr)
By McGill University - Desautels Faculty of Management At Montreal, Quebec, Canada

Desautels Faculty of Management at McGill University invites applications for a two-year full-time Contractual Academic Staff (CAS) appointment in the area of Retail Management; the contract is ...