Student Support Assistants Jobs
By Southern Alberta Institute of Technology (SAIT) At Calgary, Alberta, Canada
All CSR’s are required to have knowledge of the student life cycle and understand how their role impacts enrollments.
Be knowledgeable on and follow FOIP regulations, always respecting confidentiality, using good note taking practices.
Demonstrated knowledge and compliance with SAIT safety guidelines, required Job Hazard Analysis and SAIT Safety Policy HS.1.1
Effective communication, de-escalation and conflict resolution skills are required
Strong problem-solving and investigation skills are required
Respond to internal and external inquiries that come via telephone, Freshdesk, front service desk, or other channels.