Student Account Analyst Jobs

Excellent project management skills with a strong ability to prioritize

At least 4 years of relevant experience or equivalent combination of education and work experience

Demonstrated knowledge and experience of retail marketing/merchandising

Manage to an assigned budget

Retailer, Brand or Brand agency marketing experience preferred

Experience managing relationships with customers or vendors

You will complete at least one more semester of education following your internship and possess a GPA of 3.0 or higher

Highly developed interpersonal, communication, and organizational skills

You are currently enrolled in Computer Science, or Software Engineering, or equivalent program.

Ability to lead and operate within an environment where change happens frequently

Ability to forge, grow and maintain positive relationships

Exemplify the Ideal Team Player – Hungry, Humble, Smart

Represent the student account at Open Houses, orientations, workshops, recruitment and advising programs.

Counsel and advise students and parents on student account policies, payment processing and financing options.

Research & provide account conflict resolutions with university partners

Through appointments, e-mail, written correspondence and telephone communication, explain line item and summary of student account credits/debits and NU billing procedures.

Assists with customer service to over 150,000 contacts.

Responsible for providing customer service in accordance with federal, state and institutional regulations and policies—over 7,000 separate federal and state regulations.

- Minimum of 3 years of experience in business analysis or account management.

- Experience in project management and delivering projects on time and within budget.

- Proficient in Jira, Basecamp or Trello and project management software.

Job Title: Business Analyst/Account Manager

- Excellent communication and interpersonal skills.

- Strong analytical and problem-solving skills.