Spot Coordinator Jobs

Three or more years previous experience providing secretarial and administrative support in a confidential regulatory environment.

Knowledge of, or willingness to learn, regulatory practices and procedures.

Sound knowledge of office practice, legal terminology, and audit accounting procedures.

Provides specific office/clerical assistance to Assistant Managers, Spot Audit under the general supervision of the Team Leader Administration, Practice Audits.

Demonstrates flexibility and commitment to Spot Audit group to support staff to meet requirements and deadlines, undertaking special projects as assigned.

A college diploma, or equivalent, with legal secretarial, general accounting and/or administrative specialization.

Strong collaboration, communication and interaction with all stakeholders including customers, product managers, developer and management team

As a team, able to work in shift and provide 24/7 coverage for customer service function and alert management

Excellent customer service and communication skills

Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry

Build and maintain an efficient 24*7 L2 CS support process

Is responsible for investigating and resolving customer issues timely from external or internal communities on the spot trading business