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Service Center Operations Specialist Jobs

Specialist Service Operations Jobs
By SITA At Montreal, Quebec, Canada
Identifier et documenter en permanence les enseignements tirés, les erreurs connues et les connaissances opérationnelles en vue d'améliorer les services ;
Lorsque cela est nécessaire, être joignable pour les escalades et le soutien, sur une base d'astreinte ;
Lorsque cela est nécessaire, effectuer les tâches assignées par roulement 24 heures sur 24 et 7 jours sur 7.
Connaissances et compréhension dans un ou plusieurs des domaines suivants : Système d'exploitation et applications des serveurs Windows ;
Installation et configuration d'applications et de logiciels pour l'utilisateur final ;
Capacité à analyser, à tirer des conclusions et à créer des solutions aux problèmes complexes des clients ;
Service Operations Support Specialist (Service Analytics)
By Finning At Surrey, British Columbia, Canada
Identify critical control requirements in the Repair Management Cycle
Knowledge of Change Management principals
Post-secondary certificate in Business Operations or Project Management is an asset
Partner with Facility Leadership, Shared Services and Corporate to define control optimization requirements
Conduct, evaluate, review and manage various types of audit engagements (including Operational, Compliance, Financial, and Investigative Audits)
Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement visual solutions
Customer Service Center Compliance Specialist
By Grainger Canada At Edmonton, Alberta, Canada
Excellent organizational, time management, and multitasking abilities
Proficient in data entry skills
Assists with managing operational risk by performing daily audits in accordance to CSCBX requirements and guidelines.
Good analytical, problem solving and troubleshooting skills
Experience in relevant computer applications and contact center systems
Strong oral and written communication skills
Service Center Manager Jobs
By TST-CF Express At Cambridge, Ontario, Canada
5+ years of experience in Transportation
Experience in a unionized environment would be an asset
Experience with interline partner relationships
Listening, leadership and teamwork skills
Perform duties in accordance with the Corporate Standards of Business Conduct
Evaluate different alternatives and utilize his/her discretion to make independent decisions regarding your area of responsibility
Service Center Manager-Railway Repairing
By Adecco At Surrey, British Columbia, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager-Railway Repairing
By Adecco At Swift Current, Saskatchewan, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager-Railway Repairing
By Adecco At Calgary, Alberta, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Saskatoon, Saskatchewan, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager-Railway Repairing
By Adecco At Stettler, Alberta, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager-Railway Repairing
By Adecco At Three Hills, Alberta, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Steinbach, Manitoba, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Moose Jaw, Saskatchewan, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Olds, Alberta, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager-Railway Repairing
By Adecco At Winkler, Manitoba, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Didsbury, Alberta, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Lethbridge, Alberta, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Swift Current, Saskatchewan, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Service Center Manager Jobs
By Adecco At Abbotsford, British Columbia, Canada
Develop and implement business plans that enable the Service Center and Customer Site to meet or exceed budgeted performance requirements
Drive continuous improvement efforts and good problem-solving skills throughout the service center, using Lean and Six Sigma methodology
Be a driving force in Goal Deployment - set targets, initiatives and accountabilities relative to Service Center production, quality and safety
Develop and implement effective communications processes that align the Service Center with company's performance requirements
Minimum 8 years of operations/railcar maintenance experience in leadership roles is a must
Strong planning and organizational skills are a must
Specialist, Service Operations Jobs
By SITA At Montreal, Quebec, Canada
Previous NOC experience is strongly preferred, extensive experience in all aspects of technology outages and stakeholder management
Recognize, identify, and prioritize incidents in accordance with customer business requirements, organizational policies, and operational impact
Knowledge of Microsoft server operating systems and Cisco network devices
ITIL, networking & server certifications preferred; Microsoft Azure, Cisco, RedHat certification nice to have
Knowledge of complex IT/Network systems and/or application/system support domain
Strong customer service focus, with the ability to communicate among highly technical teams.
Service Operations Specialist Jobs
By Experience AI Solutions At Canada
Carry out incident and problem management support to the highest standards, coordinating with appropriate resolver groups for swift resolution.
Supporting senior team members in management reporting and day-to-day task coordination during the absence of the Lead Engineer.
· Aptitude for building relationships with peers, management, clients, and company leadership.
· Strong organizational skills to manage team activities and take ownership of issues until resolution.
· Strong experience with NSXT, NSXV or VMware data center environments.
· At least one of the following recognized industry certifications: VCP-DCV OR VCP-NV, PCNSE/PCNSA OR NSE7/4, CCNP.

Are you looking for an exciting opportunity to use your operations and customer service skills? We are looking for a Service Center Operations Specialist to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer issues, and ensuring customer satisfaction. If you have a passion for customer service and operations, this is the perfect job for you!

Overview:

A Service Center Operations Specialist is responsible for managing the day-to-day operations of a service center. This includes overseeing customer service, scheduling, inventory management, and other administrative tasks. They must be able to multitask and prioritize tasks in order to ensure that the service center runs smoothly and efficiently. They must also be able to communicate effectively with customers and staff in order to ensure that customer needs are met.

How To Become an Service Center Operations Specialist:

To become an Service Center Operations Specialist, you will need to have a high school diploma or equivalent. You may also need to have experience in customer service, scheduling, inventory management, and other administrative tasks. Additionally, you may need to have a certification in customer service or a related field.

Service Center Operations Specialist Skills:

• Excellent customer service skills
• Excellent organizational and multitasking skills
• Ability to prioritize tasks
• Ability to communicate effectively
• Knowledge of inventory management
• Knowledge of scheduling
• Knowledge of administrative tasks
• Knowledge of customer service

What is Service Center Operations Specialist Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of inventory management principles and practices
• Knowledge of scheduling principles and practices
• Knowledge of administrative tasks and procedures
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Service Center Operations Specialist Responsibilities?

• Manage the day-to-day operations of the service center
• Oversee customer service, scheduling, inventory management, and other administrative tasks
• Ensure that customer needs are met in a timely and efficient manner
• Communicate effectively with customers and staff
• Prioritize tasks in order to ensure that the service center runs smoothly and efficiently
• Monitor customer service performance and take corrective action when necessary

What is Service Center Operations Specialist Experience?

• Previous experience in customer service, scheduling, inventory management, and other administrative tasks
• Previous experience in a service center or related field
• Previous experience in customer service software

What is Service Center Operations Specialist Qualifications?

• High school diploma or equivalent
• Certification in customer service or a related field (preferred)

Service Center Operations Specialist Education:

• High school diploma or equivalent
• Certification in customer service or a related field (preferred)
What tools help Service Center Operations Specialist work better?
• Customer service software
• Scheduling software
• Inventory management software
• Project management software
• Communication tools (e.g. email, chat, etc.)
Good tips to help Service Center Operations Specialist do more effectively?
• Develop and maintain strong customer relationships
• Stay organized and prioritize tasks
• Monitor customer service performance and take corrective action when necessary
• Utilize customer service software to streamline processes
• Communicate effectively with customers and staff
• Stay up-to-date on industry trends and best practices
Common Service Center Operations Specialist interview questions?
• What experience do you have in customer service?
• What experience do you have in scheduling and inventory management?
• How do you prioritize tasks?
• How do you handle customer complaints?
• What customer service software are you familiar with?